Program Manager

The Ontario Trillium Foundation is hiring a Program Manager

Location: Eastern Ontario (Quinte, Kingston, Rideau, Durham, Haliburton, Kawartha, Pine Ridge, Champlain)

Application Deadline: February 27th, 2026

Duration: Permanent

Position Type: Full-time - Existing Vacancy

Salary Range: $73,058 - $97,410

Recognized as one of Canada’s Most Admired Corporate Cultures, the Ontario Trillium Foundation is also one of Canada’s largest granting foundation and an agency of the Government of Ontario. With a budget of over $100 million, the Ontario Trillium Foundation (OTF) awards grants to some 700 projects every year to build healthy and vibrant Ontario communities.

This is a public facing role supporting the Community Investments Team. As a member of a regional team, the role of the Program Manager (PM) comprises three main functions: Applicant support & outreach, assessment & volunteer support, and monitoring & grantee support. The Program Manager reports to a Director, Community Investments.

What Can I Expect to do in this Role?

• Ensure applicants and grantees have a clear and accurate understanding of expectations, responsibilities and requirements.
• Provide outstanding customer service and positive end user experience in all aspects of the role
• Understand and accurately apply OTF policies, guidelines and processes
• Support OTF clients by proactively delivering clear and accurate information through outreach sessions and workshops
• Provide coaching support (one-on-one and group) to potential and declined applicants and respond to questions in a timely manner
• Conduct application analysis and assessments that: are impartial and fair; support OTF’s investment strategy and follow OTF policies and procedures
• Support Grant Review Teams to have a clear and accurate understanding of their role and the investment strategy
• Support Grant Review Teams to deliver fair, clear, evidence-based scoring and decision-making that is consistent with the investment strategy and policies
• Monitor and support active grants through timely, regular and high engagement approaches
• Contribute to planning and developing tools and resources to support the core functions of the job

Skills and Attributes

• Conceptual, analytical, research and problem-solving skills, including good judgement and conflict resolution
• Ability to develop outreach and applicant support strategies, assess applications, and monitor outcomes
• Ability to work in teams of peers
• Ability to work independently, be self-motivated, and take initiatives
• Ability to coordinate meetings and liaise with volunteers on a Grant Review Team
• Organizational and financial assessment/management skills
• Knowledge of non-profit sector and the diversity of Ontario
• High degree of interpersonal, oral and written communication and presentation skills
• Ability to work independently, be self-motivated and take initiative and be accountable for quality work and decision-making
• A “digital first” mindset with the ability to work effectively at a high level and on an ongoing basis with different technologies and platforms
• Ability to work with highly sensitive information and maintain confidentiality
• Ability to effectively communicate internally and externally including to:
  • manage difficult conversations, and
  • professionally represent organizational strategies and, policies, as well as granting requirements and decisions
• Ability to manage projects, coordinate complex activities, organize multiple tasks and prioritize work
• Ability to work to deadlines and time management skills

Core Competencies

• Pursuit of Excellence/Accountability: Take ownership and delivers
• Agility: Embrace change and ambiguity
• Collaboration: Working together with others to leverage skills, talents, and knowledge
• Critical Thinking: Interpret, evaluate, and analyze facts and information
• Inclusion: Embrace all people irrespective of race, gender identity, disability

How Do I Qualify?

• Post-secondary degree or diploma in a relevant discipline and three to five years progressive experience or an acceptable equivalent in education and experience
• Proven ability to develop and maintain effective relationships with the diversity of the OTF’s clientele and stakeholder groups
• Applicants should live in / have deep knowledge of the community where the position is located
• Demonstrated effectiveness as a staff and/or board member of a charitable or non-profit community organization is an asset
• Bilingualism English/French is an asset

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Learn more about the work OTF is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• Framework for Diversity, Equity and Inclusion
• Accommodation and Accessibility Policy
• Anti-discrimination Policy

OTF is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). This job posting falls under the Public Service of Ontario Act, 2006.

The use of AI is not used to screen, assess, or select applicants.

While we thank all applicants for their interest, only those selected for an interview will be contacted.

Application Deadline: February 27, 2026

Directions for Application:

To apply for this position, submit your cover letter and resume online.

For more information, please visit our website at: www.otf.ca