Program Manager

PROGRAM MANAGER

We are looking for a dedicated and proactive Program Manager to join our team.

As the Program Manager, you will provide guidance, solve problems, and ensure the well-being of both staff and participants.

Key Responsibilities:

• Support: Lead and support group homes from Monday - Friday.
• Staff Support: Assist staff members in carrying out care plans, resolving issues, and making sure participants are safe and well cared for.
• Problem-Solving: Respond to any emergencies or incidents during your shifts, providing effective solutions and support to staff.

Hours of Work

Monday - Friday 7.5 hours per day

Reporting to: Program Director

QUALIFICATIONS

Education / Experience:

• Post-Secondary degree in related field, a minimum of one-year supervisory experience & two years direct experience supporting people with disabilities.

OR

• A suitable combination or education and experience may be considered.

Skills & Knowledge:

• Experience and/or knowledge of issues affecting people with disabilities
• Well-developed communication skills
• Experience supervising and providing feedback to staff
• Demonstrated team building & leadership skills
• Financial management skills
• Demonstrated ability to deal with change & responsibility
• Effective time management skills
• Ability to be flexible with working hours
• Intermediate level (at a minimum) computer skills
• Knowledge of quality assurance, Canadare & funding structures
• Commitment to the values & philosophy of NSDRC

DIRECT SERVICE, SUPERVISION, & SUPPORT

Responsibility

• Ensure contracted service hours are delivered and monitored.
• Ensure adequate staffing within budgeted hours.
• Ensure regular communication with the Director on all issues.
• Hire employees and train new employees in conjunction with HR and co-managers.
• Listen and respond to participants’ and their support networks’ wishes.
• Supervise employees, volunteers, grant workers and practicum students within assigned program including regular performance monitoring.
• Conduct regular field visits, both scheduled and unscheduled.
• Ensure employees complete shift notes for participants.
• Participate in meetings for both employees and participants.
• Participate on internal networks, committees and working groups as requested.
• Attend meetings, such as, the Program Management Team or others, as requested.
• Promote public awareness of/& support for programs by attending community events, etc.

Pay: $31.00-$34.00 per hour based on experience

Expected hours: 37.5 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Day shift

Education:

• Post-Secondary

Experience:

• Management: 2+ years (preferred)