Program Coordinator

We believe that great leaders build great cities – and to do it well requires a team of great people. Join our dynamic team at one of Canada’s leading civic engagement charitable organizations as the Program Coordinator, Youth CivicCorps.

Position Details

• Employment Type: Full-time, Contract (until March 31, 2027)
• Reports to: Volunteer Manager
• Direct Reports: N/A
• Salary Range: $60,000-70,000 annually with benefits and 3 weeks paid vacation
• Work Environment: CivicAction’s work is a hybrid workplace that combines both in-office and remote work. CivicAction’s physical offices are in downtown Toronto and technology will be provided to support both in-office and remote work. This position may involve some evening and weekend work.
• Anticipated Start Date: November 2025

Position Purpose

The Program Coordinator plays a pivotal role in the successful delivery of a new CivicAction program, which will connect young people to meaningful volunteer placements within organizations addressing critical societal issues, such as housing, affordability, and equitable prosperity.

Reporting to the Volunteer Manager, the Program Coordinator will provide support related to the creation and execution of all operational administration of a new volunteer program, including reporting to program funders and attracting and retaining youth volunteers.

Key Accountabilities:

• Administrative Support: Provide administrative support to volunteers taking part in the volunteer program, including the tracking of receipts and expenses, and processing of invoices for volunteer meals, transportation, and more.
• Program Administration and Financial Oversight: Maintain Volunteer Management Systems (VMS) and Customer Relationship Management databases (i.e. Hubspot), providing the volunteer team with regular reporting on volunteer data, and ensuring the VMS is useable and effective for volunteers; maintain thorough financial records and support the Volunteer Manager and the Bookkeeper in overseeing program budgets and expenses.
• Evaluation and Reporting: Track and assess evaluations and key performance indicators (KPIs) throughout program delivery and support the completion of all reporting requirements.
• Program Outreach and Event Support: Support with event coordination for volunteer training; conduct outreach to support the successful recruitment of volunteers and placement host organizations.

Qualifications and Skills

Required Education, Certification and Experience:

• A minimum of 3 years of relevant work experience in the areas of program and financial administration, project coordination, event planning and/or documentation, monitoring and reporting. Relevant college/university degree is an asset.
• Demonstrated experience providing administrative support in the delivery of high-impact programs and events, including those that are federally funded.
• Demonstrated experience successfully managing key stakeholder relationships, including external partners and contributors, internal stakeholders, and/or program participants.

Demonstrated Skills and Behaviours:

• Strong administrative skills
• Strong financial acumen and reporting experience
• Proven project coordination and project management skills
• Detail-oriented and self-directed
• Strong organization & time management skills
• Excellent oral and written communication skills
• Accountability, reliability, and the ability to take initiative
• Commitment to building and stewarding strong relationships. Ability to engage with volunteers, partners, funders and stakeholders
• Demonstrated openness to differing perspectives, comfort with change, and excellent team player
• Commitment to continuous learning and strong sense of curiosity, willingness to take on new (and sometimes unfamiliar) tasks; ability to pivot course
• Nice to have: Experience in research to inform program design, development, and implementation
• Nice to have: Proven success in program evaluation and monitoring, including the development of surveys and focus groups, as well as internal progress reporting

About CivicAction

CivicAction’s purpose is to elevate civic engagement that builds livable, inclusive cities in the Greater Toronto and Hamilton Area (GTHA). For over two decades, we have been mobilizing leaders and changemakers to champion innovative solutions, to accelerate the alignment of actions, and to invest in the leadership of tomorrow. Our high impact leadership programs open doors, minds, and opportunities for young, emerging, and under-represented leaders in the GTHA.

Our Commitment to Inclusive Workplaces & Inclusive Recruitment

CivicAction is committed to equity and inclusion in our workplace and in our recruitment processes. We encourage applicants of all gender identities and sexual orientations, ages, ethnicities, cultures, abilities, and life experiences to apply. Accommodations are available for candidates taking part in all aspects of the selection process.

AN IMPORTANT NOTE: Research shows that women and racialized candidates often only apply to positions when they feel 100% qualified. If you’re interested in this role but don’t see yourself fully reflected in the requirements of the posting, we still encourage you to apply or reach out to learn more by emailing careers@civicaction.ca.

HERE’S HOW TO APPLY:

Apply here https://secure.collage.co/jobs/civicaction/52497 with your résumé and a cover letter by Thursday, September 18, 2025. Late applications will not be accepted.

Only candidates selected for an interview will be contacted.

For more information about the organization and our work, please visit https://www.civicaction.ca/ and http://leadership.civicaction.ca/.