Phone System Upgrade (RFP)
Request for Proposal (RFP) – Upgrade Phone System
Please see the following link for full details: https://www.bcchc.com/request-for-proposal-rfp-upgrade-phone-system/
This Request for Proposals (RFP) is issued by Black Creek Community Health Centre (“BCCHC”) and
invites prospective Proponents to submit proposals to:
• Assess the design and performance of the existing phone system.
• Work with the BCCHC team to confirm the business requirements for upgrading the phone
system
• Design an integrated system that will meet the requirements
• Source components for the phone system design
• Implement solution and test to ensure it meets performance requirements
• Troubleshoot the end-to-end phone system to address issues in operation
• Monitor, replace and configure hardware and devices.
• Provide support for the end-to-end maintenance of the system for reliability, scalability, and
security.
The Request for Proposal (RFP) document sets out the requirements for the Proponent’s proposal and specifies the evaluation criteria and Proponent selection process for this phase. The Proponent must be able to demonstrate a thorough understanding of the requirements. The objective in issuing this RFP is to obtain the best overall value, considering quality, service, cost and other relevant factors.
Below are the deadlines for the Request for Proposals:
Issue Date of RFP
February 18, 2026
Deadline for Proponent Questions
March 4, 2026
Responses to Questions
March 6, 2026
Bid Submission Date
March 23, 2026
Notification of Preferred Proponent & Contract Award Date
April 6, 2026
Request for Proposal Documents
Required career level
- Experienced (Non Manager)