Philanthropy Operations Associate (Event and Administrative Support)

Join our team to create a better tomorrow for all of us.

We launched our $500m Campaign to Create Tomorrow last year and are organizing more donor events than ever before. Our Event Officers need administrative support to make it all happen.

“What we do matters, and every donor experience we create helps move our campaign forward. The Philanthropy Operations Associate plays a vital role—ensuring our events run smoothly, our details are sharp, and our team is supported. If you’re someone who finds satisfaction in staying organized, solving problems, and being part of something bigger, we’d love to meet you.” Erin Potvin, Donor Experience Officer and the manager for this role

If you’re experienced in events or project coordination, and love:

• Planning ahead
• Crossing tasks off a list
• Looking at the fine details
• Opportunities to work with, learn from, and grow with a dynamic and experienced team

This role is for you.

“We strive to make every event high-quality, exciting, and inclusive. We want to wow our donors and can only achieve this with a strong team.” – Katherine LaPlante, Senior Officer (Donor Experience Events) and team lead

We want YOU by our side to help transform the future of healthcare.

POSITION SNAPSHOT

Position Type: Full-time, permanent (37.5 hours per week)

Number of vacancies: 1

Number of Direct Reports: 0

Annual salary: The salary range for this position is $43,333-$62,767 with a current hiring range of $43,333-$51,250.

Experience: All candidates with relevant experience in event planning and/or administration and project coordination are encouraged to apply. Post-secondary diploma, degree or certification from a college, polytechnic, university or equivalent in the following considered an asset: event management, project management, fundraising management, and/or marketing management

Pension and Medical Benefits: Includes medical benefits (semi-private hospital, extended health care, vision care, dental care); life insurance; employee and family assistance program; defined benefits pension, and more.

Vacation: 3 weeks per annum

Location: On-site work is based primarily out of the Civic Campus (1053 Carling Avenue) and General Campus (501 Symth Road) with hybrid work-place options available.

Transportation: A driver’s license/private vehicle is an asset, but not required.

Language: English essential, French is considered an asset.

Deadline to Apply: We will start reviewing applications on July 14 and will continue reviewing applications and conducting interviews on a rolling basis. We therefore encourage candidates to apply early.

Questions? Feel free to schedule a call with Kristen Shier, Human Resource Officer, at TOHF-jobs@toh.ca
Read on to learn more about us and the future you.

OUR MISSION: THE CAMPAIGN TO CREATE TOMORROW

The Ottawa Hospital Foundation has launched the historic $500 million Campaign to Create Tomorrow, a multi-year campaign to support the construction of a new state-of-the-art hospital on Carling Avenue, as well as world-leading medical research. It’s the largest ever fundraising campaign in our region’s history, representing an ambitious vision for the future of healthcare.

“I came from the private sector and was lacking fulfillment. My job was focused on the bottom-line – to make money for a corporation. The Foundation was a welcome change. I connect with the cause, and my work actually matters.”- Natasha De Sousa, Development Officer

The Campaign To Create Tomorrow already has overwhelming community support. Our team of fundraisers have raised $356m since launching the campaign 5 years ago, which includes some of the largest-ever donations in our city’s history.

What Would My Job Look Like?

• Provide administrative support to the Donor Experience Officer, including calendar management and scheduling, general meeting support (i.e., support the creation of presentations, preparing meeting agendas, recording meeting minutes, tracking meeting action items, etc.), and other administrative duties as required (e.g., processing invoices, coordinating signatures, overseeing project activities in Wrike, etc.).
• Assist the Donor Experience Officer in coordinating, tracking, and facilitating in-person events.
• Embrace Wrike, a project management tool and demonstrate super-user capability.
• Leverage Raiser’s Edge/Blackbaud Luminate, SharePoint, Adobe, and Wrike in your day-to-day work.
• Provide superior customer service to all TOHF collaborators (i.e., donors, prospects, volunteers, hospital partners, etc.) through email, telephone, and occasionally in-person while working the reception area of our offices at the Civic Campus and General Campus, as workplace health and safety regulations permit.
• Other duties as required.

Knowledge, skills, and abilities:

• Ability to thrive in a dynamic work environment with shifting priorities and time-sensitive deliverables.
• Superior attention to detail, and ability to follow-through with assigned tasks.
• Problem-solving skills.
• Ability to communicate clearly and concisely.
• Experience in a front-facing customer service role.
• Advanced computer skills in Microsoft Office Suite are required. Familiarity with Raiser’s Edge and Wrike is considered an asset.
• Project management skills are an asset.
• Knowledge of The Ottawa Hospital and The Ottawa Hospital Research Institute is considered an asset.
• Bilingualism in French and English is considered an asset.

Operational requirements:

• Willingness and ability to work outside of regular business hours when needed.