Philanthropy Coordinator

Be a part of transforming healthcare for our Guelph-Wellington community!

Is delivering exceptional customer service your superpower? Can you bring energy and organization to a team dedicated to creating positive change? Are you excited to learn the art of fundraising and begin a rewarding career?

If your answer is a resounding “yes”, then keep reading.

We offer

• Competitive compensation package,
• Opportunities to do challenging and meaningful work in an open and collaborative environment,
• Comprehensive group benefit plan,
• Defined benefit pension plan,
• Generous time off entitlements including floater days, extended long weekends in the summer, personal days,
• The anticipated hiring range for this role is $47,000 to $57,000
• This is a full-time continuing position, based on 37.5 hours of work per week. This role is mainly in our Guelph office, with some limited potential for hybrid working arrangements following onboarding.
• A growing team with potential for future opportunities

Role Summary

To provide exceptional administrative and donor support that strengthens the Philanthropy team’s ability to engage, steward, and inspire donors. This role ensures seamless coordination of donor communications, events, and recognition initiatives while delivering outstanding service to donors and volunteers, and advancing the Foundation’s mission to transform healthcare through giving. The ideal candidate is detail-oriented, proactive, and skilled at managing multiple priorities in a fast-paced environment.

Expected Job Outcomes

1. Provide administrative support to the Philanthropy team

• Support Philanthropy team donor engagement activities, including correspondence, briefing materials, proposals, and reports
• Support Philanthropy team prospecting initiatives with research and relevant statistics.
• Collaborate with the Stewardship Coordinator on thank you calls, donor reports, and recognition initiatives
• Provide general administrative support, including filing, answering phones/emails, and assisting with philanthropy events

2. Provide exceptional service to donors and volunteers

• Answer telephone, email and in-person donor inquiries in a timely, inclusive and professional manner
• Act as a central point of contact for the Foundation, delegating tasks and routing correspondence as required
• Monitor outstanding inquiries and ensure timely responses
• Provide back-up support for stewardship programs such as donor milestone acknowledgement, Footprints and Gift of Gratitude program

Values

Integrity

We uphold trust and transparency in our stewardship of each gift we receive and dollar we spend. We are accountable to the highest standards of ethics, and respect the privacy of our donors.

Inclusivity

We value diversity and different perspectives. We strive to create an accessible, safe and

welcoming space for all.

Compassion

We treat everyone with kindness. We empathize with patients, their care partners and the Guelph General Hospital team.

Collaboration

We work as a team and with our donors, volunteers, hospital colleagues and other partners to make our community a stronger, healthier place for all. We match donor passion with impact.

Innovation

We welcome creativity and forward thinking. We believe that small improvements over time make a difference. We also embrace big ideas to strengthen our relationships with our donors and meet hospital needs.

Key Competencies

• Strong interpersonal skills and ability to build relationships
• Self-starter with high attention to detail and organizational excellence
• Creative, resourceful, and adaptable with a positive attitude
• Curiosity and a desire to understand donor motivations
• Professionalism, discretion, and sound judgement
• Collaborative team player who thrives both independently and in a team setting

Skills, Qualifications

Must-haves

• Previous administrative or receptionist experience (non-profit experience preferred)
• Excellent written and verbal communication skills and strong customer service abilities
• Post-secondary education or equivalent
• Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office and experience with fundraising databases (preferably Raiser’s Edge)
• Passion for health care and commitment to transforming healthcare through giving

Nice to have

• Customer Service experience
• Connection to, or knowledge of the Guelph Community
• Experience in fundraising and/or non-profit, healthcare sector

Not everyone fits neatly into a box. We value the new perspectives and skills that divergent experience brings. If you have transferrable skills from other areas and feel you can make a meaningful contribution to our work, please apply.

The Organization

Our mission is to transform healthcare through giving. We are looking for candidates who are interested in growing with us in the years to come. Together with Guelph General Hospital, we seek to create a healthier community for everyone.

Donors are an essential part of a Hospital’s healthcare team. They give caregivers the tools they need to diagnose and treat injury and illness. That’s because patient care equipment is not covered by government funding. Donors fund all equipment used in the direct care of patients at Guelph General Hospital. They ensure our Hospital can keep pace with ongoing patient care equipment needs and invest in the latest patient care equipment and technology to continuously improve the quality and safety of care.

If you want to know more about us and our amazing team, check us out at: FGGH, FGGH Facebook, Linkedin

How to Apply

Please send a cover letter and resume in confidence to foundationjobs@gghorg.ca with a subject line referencing the job title. Applications will be reviewed on a rolling basis and are encouraged prior to December 23, 2025.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Interview Process

We are tentatively planning virtual interviews to take place the week of January 5, 2026, and in person interviews for short-listed candidates the week of January 12. The expected start date is February 9, 2026. We look forward to receiving and reviewing your application.

Our Commitments

The Foundation of Guelph General Hospital is dedicated to creating an inclusive and diverse work environment that values every individual's unique perspective, background, and abilities. We welcome applications from candidates from different backgrounds, expertise, personalities, talents, and ideas. We treat everyone with kindness and care for one another, making people feel welcome and free to be themselves. As we strive to create an accessible, safe and welcoming space for all, we are committed to providing reasonable accommodations for individuals with disabilities during recruitment.

As part of our commitment to the health and safety of patients, staff and our community from COVID-19, subject to any accommodation required by applicable human rights legislation, The Foundation of Guelph General Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada prior to their start date.