Parenting Group Facilitator

Parenting Group Facilitator

Program: Family Resilience Program

Position Type: Part-time 1-year contract ending March 31, 2027, with possibility of renewal

Hours: 9 hours/week, including evenings and occasional weekends

Language Requirements: Bilingual Essential (English & French)

Number of Positions: One (1)

About the Ottawa Parent Resource Centre 

The Ottawa Parent Resource Centre (PRC) supports caregivers and families across Ottawa with responsive, evidence-informed programs and services that strengthen parenting capacity, wellbeing, and connection. 

POSITION SUMMARY:

The Ottawa Parent Resource Centre’s (PRC) Family Resilience Program is seeking a qualified, bilingual Parenting Group Facilitator to support the delivery, evaluation, and ongoing development of evidence-based parenting programs for families across Ottawa. This role provides direct group-based service delivery—both in-person and virtual—in English and French, while contributing to the growth of sustainable, high-quality parenting programming within the organization.

The Parenting Group Facilitator is responsible for planning and delivering structured parenting workshops, supporting participant engagement from intake through to follow-up, and ensuring fidelity to established evidence-based program models. The role also contributes to program evaluation, data collection, and reporting activities to support continuous improvement and demonstrate impact.

This position requires strong group facilitation and short-term counselling skills, experience working with diverse families, and a collaborative, reflective approach to practice grounded in trauma-informed and strengths-based principles.

REPORTS TO: Family Resilience Program Manager 

KEY RESPONSIBILITIES: 

Direct Service & Clinical Support

• Plans, prepares, and facilitates structured, evidence-based parenting groups and workshops (in-person and/or virtual) in English and French, ensuring alignment with client needs, community priorities.
• Prepares course materials, adapt content as needed, and create safe, inclusive, and engaging learning environments that support participant retention and success.
• Leads multi-session parenting programs with a focus on participant engagement, retention, and group cohesion.
• Manages group dynamics, including facilitating discussion, navigating sensitive topics, and supporting diverse learning styles.
• Monitors and maintain fidelity to evidence-based group program models (e.g., Triple P, COS-P).
• Provides brief, targeted, on-to-one parent support to compliment group participation virtually, on the phone or in person.
• Manages participant intake processes, including information sharing, screening for readiness, and facilitating appropriate referrals.
• Supports participants throughout the full program cycle from intake and onboarding to ongoing check-ins and post-session follow-up to reinforce learning, address barriers, and promote sustained engagement.
• Conducts follow-ups with participants to reinforce learning, address emerging needs, and connect families to additional support and community resources as appropriate.

Program Design, Evaluation & Continuous Improvement

• Contributes to program evaluation activities, including data collection, participant feedback, and facilitation observations, to support evidence-informed practices.
• Participates in regular reflection, debriefing, and continuous quality improvement processes to strengthen program delivery and outcomes.
• Maintains accurate and timely documentation, and support reporting requirements related to group implementation, participation, and outcomes.
• Contributes to the ongoing development and refinement of parenting group curriculum, tools, and resources to ensure relevance, accessibility, and alignment with evidence-based models.
• Supports the strengthening of sustainable, high-quality parenting programming through collaboration, knowledge sharing, and capacity-building within the team.

Community Development

• Promotes PRC’s mission and Family Resilience Program services to the community.
• Strengthens referral pathways to and from PRC and contributes to integrated community strategies.
• Builds and maintains collaborative relationships with community agencies and stakeholders to improve outcomes for families and priority populations.

Administration 

• Works collaboratively with Family Resilience Program staff and other facilitators.
• Keeps up-to-date client flies using approved templates, software and procedures.
• Prepares reports, maintains documentation, and statistical records.  
• Keeps all FRP related materials, manuals and handbooks up to date.
• Attends staff, team and supervisory meetings, as established.
• Other duties may be required or assigned.

Required Qualifications and Experience

• Minimum 5 years of progressive experience developing and delivering front-line programs and services for children and families in a community-based or social service setting, with demonstrated ability to support diverse populations. 
• Experience delivering crisis support, including assessment, de‑escalation, and referral to appropriate resources.
• Experience in program development and designing curriculum (e.g., session plans, facilitation guides, participant materials), including workshop and group facilitation. 
• Demonstrated ability to coordinate and facilitate multi-session parenting or psychoeducational groups.
• Strong skills in group engagement, adult learning principles, and facilitation techniques.
• Experience adapting curriculum for diverse audiences and literacy levels.
• Deliver short‑term, situational counselling related to parenting stressors, family conflict, emotional distress, and mental health concerns.
• Knowledge of early childhood development, child development, and family support approaches, including strengths-based, trauma-informed, and culturally responsive practices. 
• Knowledge of—and commitment to—Diversity, Equity, and Inclusion, with experience adapting services to be accessible and culturally responsive. 
• Working knowledge of relevant legislation and applicable provincial/municipal policies, procedures, and guidelines related to children, families, privacy, and service delivery. 
• Ability to work independently while also collaborating with a multidisciplinary team.
• Ability to work flexible hours, including evenings and weekends, as required for group delivery.

Assets  

Training/certification in evidence-based parenting models such as: 

• Circle of Security Parenting (COS-P) facilitator training 
• Triple P – Positive Parenting Program training 
• OR comparable evidence-based parenting/attachment/parent coaching 
• Use of database software such as Jane

Education 

• Post‑secondary education in Social Work, Child and Youth Care, Early Childhood Education, Family Studies, Psychology, or a related field, or equivalent experience

Language  

• Fluency in English, oral and written required.
• Fluency in French, oral and written required.

Additional Requirements  

• Criminal Reference Check for the Vulnerable Sector is required  
• Maintain all required professional accreditation/credentials in good standing     

Salary $32.50/hour

Hours Part-time 1-year position (9 hours/week) ending March 31, 2027, including evening and occasional weekends required.

Benefits The PRC offers professional development opportunities and a supportive and engaging working environment.  

To Apply If you are eager to share your knowledge, experience and expertise with the PRC, please send a one-page cover letter outlining your interest and how your skills and experience will support the work of the PRC, along with your resume. Please save your application as a PDF in one document and title: LASTNAME_FIRSTNAME_FRP_Facilitator and send to selectioncommittee@parentresource.ca. Applications will be reviewed as they are received. 

 The Parent Resource Centre fosters a positive inclusive workplace culture, with a workforce that is representative of the families and communities we serve. Committed to the principles of diversity and inclusion, the PRC encourages candidates from diverse backgrounds and those who may need accommodation to apply to join its team. Should you require accommodation during the application process, please reach out to selectioncommittee@parentresource.ca.  

Thank you for your interest in applying to join the Ottawa Parent Resource Centre. Please note that only those selected for an interview will be contacted.