Operations Coordinator

About This Role

As Operations Coordinator you will support logistics across several functions of the organization. This includes coordination of logistics related to team meetings, Board meetings, public facing events and programs, working in collaboration with other TGC team members. This role also supports the monthly reconciliation of financial accounts and following/updating processes and Standard Operating Procedures (SOPs).

Responsibilities

Operational Logistics

Support, improve and maintain operational systems across the organization.

Liaise with contractors, vendors and consultants on work related to operational functions.

Coordinate calendars and meeting logistics for staff and board meetings, including the preparation and distribution of Board meeting packages.

Support the implementation of new systems related to: IT, software, project tracking, budgeting, among others.

Update and maintain SOPs related to operations functions, assist with creating new SOPs as needed.

Events Support

Collaborate with TGC managers on the roll out and implementation of TGC events and programs.

Coordinate the booking of travel, accommodations, catering, speaker honorariums and other event details.

Maintain effective tracking of progress on events, identifying potential roadblocks or gaps.

Financial Systems & Reporting

Support the monthly and quarterly reconciliation of TGC financial accounts, preparing expense reconciliations for internal review and shared with TGC’s accountant.

Support the preparation of funder reports (organizing data, financials, qualitative input) in collaboration with other TGC staff.

Support preparation of files for annual audit.

Participate in TGC team meetings, related projects, and strategy sessions as required.

Other duties as assigned.

Who You Are

Organized and detail-oriented – You can juggle multiple projects and tasks from end to end, without losing sight of priorities.

A critical and strategic thinker – You often think of multiple ways to complete a task, moving forward with the most efficient, and have a strong sense of the order of operations for a project.

Comfortable adapting on the fly – You thrive in scrappy environments and are able to help your team problem-solve a new issue quickly.

Curious about systems – You are open to thinking through how to do things differently and are eager to learn more about new options.

Qualifications

2+ years of experience coordinating operations functions in a non-profit or business environment.

Experience with project management and comfortable coordinating many moving pieces at a time.

Experience following organizational systems and SOPs for processes.

Demonstrated experience with the principles of anti-racism, anti-oppression, equity and justice in workplace settings.

Proficiency working in fully remote environments.

Familiarity and comfort working with Google Workspace (eg. Google Docs, Sheets, Slides & Shared drives) and other software systems (Asana, Hubspot, Absorb LMS) an asset.

Applicants must be eligible to work in Canada.

Work area:

Remote work from home position, located anywhere in Canada.

Work is computer based and may include lots of sitting.

Attendance at occasional in-person meetings or events is required.

Org Structure:

This position reports to the Head of Operations, TGC

The position may coordinate the work of other team members and contractors (eg. IT consultant, event vendors)

Compensation & Contract details:

Full time, remote (40 hours a week)

$62,000 - $72,000 salary, plus a $2,000 benefits reimbursement allotment

Ideal start date of October 1, 2025

One year contract position, ending September 30, 2026, with possibility of extension based on funding

To apply for this position:

Please email jobs@tgc.co with a message describing your top 3 work experiences that align with the above requirements (max 250 words), along with a copy of your resume. Please include “Operations Coordinator” in the subject line.

Applications are due by: Tuesday September 2, at 9:00 am EST. Please note that we do not accept late applications.

Our hiring process:

All applications will be reviewed and assessed using the criteria outlined in the job posting qualifications section (we don’t use resume scanning tools).

Follow-up interviews will be scheduled for 2-3 top candidates, these are usually one hour long and have 2-3 TGC team members present.

We provide a $50 honorarium for candidates who participate in the one hour interview.

We will follow up with all candidates to notify them when a hiring decision has been made.

As part of our commitment to equity in the hiring process, our team does not take informational calls or coffee chats about the role during the hiring process.

TGC is committed to building an inclusive and accessible workplace, with a staff team that reflects the diverse identities and lived experiences of the communities we serve.

If you are a person with a disability and require accommodations during the application process, please email us at jobs@tgc.co so that we can support. We will provide reasonable and confidential accommodations when requested.