Membership-Project Coodinator

Position Overview

WAKO Canada is seeking a dedicated and organized Membership and Projects Coordinator to join our administrative team. This senior administrative role supports the management of national and provincial programs, focusing on membership administration, event coordination, and communication with stakeholders across Canada.

Qualifications

• Undergraduate degree (or equivalent experience) in Business, Accounting, Sport Management, Recreation, or Leadership.
• Minimum of three (3) years of relevant work experience in administration, project management, or volunteer coordination.
• Demonstrated ability to work collaboratively with volunteers, clubs, and provincial/national sport organizations.
• Flexibility to work variable hours, including occasional evenings or weekends based on project schedules.
• Proven ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Proficiency in Microsoft Office (Word, Excel) and database management.
• Strong written and verbal communication skills with professionalism when interacting with clients, members, and partners.
• Experience addressing inquiries and providing high-quality customer service.

Key Responsibilities

• Maintain and manage the organization’s membership database.
• Coordinate and oversee national and provincial events and projects.
• Communicate effectively with members and stakeholders regarding programs, policies, and event information.
• Ensure all administrative and logistical requirements for events are completed on time.
• Respond to inquiries via email and phone in a professional and timely manner.
• Provide regular updates to the CEO on programs, events, and membership trends.
• Process and track membership, event, and program fees; maintain accurate financial records.
• Update and maintain the organizational website and online platforms.
• Support national and provincial volunteer teams with project and event logistics.
• Provide onsite support to member clubs and event hosts as required.