Membership & Outreach Director

Membership & Outreach Director

14-Month Maternity Leave Contract Location: Toronto, ON Salary: $75,000 per year, plus benefits per policy Union Savings is seeking a strategic, relationship-driven leader to join our team as Membership & Outreach Director for a 14-month maternity leave contract. Reporting to the Executive Director, this role is responsible for leading national outreach efforts, strengthening relationships with affiliated unions and union leadership, supporting member engagement, and providing day-to-day leadership to the Membership & Outreach function. This is an ideal opportunity for a confident people leader who can combine strategy and execution, build trust with union stakeholders, and step into a key leadership role during a period of transition. The successful candidate will be comfortable stabilizing operations, leading a department, supporting staff onboarding, and representing Union Savings with credibility across a wide range of union environments. This position is based in our Toronto office and requires regular travel throughout Canada. A valid driver’s licence is required.

About Union Savings

Established in 1989, Union Savings was founded on a simple principle: leveraging our collective strength as Canadian union members to deliver high-quality, low-cost benefits to union members and their families across Canada. As Canada’s only not-for-profit, union-run, members’ benefit program, we work to enhance the value of union membership by creating meaningful benefits and engagement opportunities for members. Today, Union Savings works with more than 200 participating unions representing nearly three million members across Canada.

What You’ll Do

As Membership & Outreach Director, you will lead the promotion of Union Savings with affiliates across Canada and help drive participation in the program. Your responsibilities will include:

• Building and maintaining strong relationships with affiliated unions, union leaders, and other stakeholders
• Serving as the primary point of contact for affiliates and providing outstanding service and support
• Developing and executing a national outreach and engagement strategy to increase awareness and participation in the Union Savings program
• Identifying opportunities to re-engage inactive or less responsive affiliates and rebuild momentum
• Soliciting and onboarding new unions at the national, regional, and local levels
• Developing pitch materials and leading presentations and meetings with prospective unions and partners
• Overseeing the work of Membership & Outreach Coordinator(s), including onboarding, direction, and day-to-day support
• Helping stabilize departmental operations during a transition period and strengthening internal processes, tracking, and follow-up systems
• Maintaining affiliate contact lists, outreach records, and event calendars
• Representing Union Savings at conventions, conferences, affiliate meetings, town halls, and other events
• Responding thoughtfully and professionally to affiliate or member concerns and ensuring strong follow-up
• Managing the Membership & Outreach budget, including event participation, travel, and promotional spending, and assessing return on investment
• Attending meetings with commercial partners and supporting the promotion of commercial programs as directed
• Providing regular updates, reports, and strategic insight to Union Savings leadership on outreach activities, partnership development, and results

What We’re Looking For

The ideal candidate is a strong communicator, credible relationship builder, and capable leader who is comfortable operating both strategically and hands-on. You will thrive in this role if you bring:

• Demonstrated leadership experience, including the ability to motivate, support, and manage staff in dynamic or distributed work environments
• Strong experience building relationships with external stakeholders, ideally in union, member-based, not- for-profit, advocacy, or partnership-driven settings
• The ability to develop and execute outreach, engagement, or partnership strategies across diverse audiences and regions
• Excellent judgment, diplomacy, and confidence in handling objections, concerns, and sensitive stakeholder conversations
• Strong organizational and project management skills, with the ability to manage multiple priorities and follow through consistently
• Experience leading through transition, building structure, and improving processes in a fast-moving environment
• Strong presentation, facilitation, and communication skills, with the ability to tailor messaging for different audiences
• Experience managing budgets and making thoughtful, results-oriented spending decisions
• A proactive, self-directed approach and the ability to work independently while staying closely aligned with organizational priorities
• Comfort travelling frequently and representing the organization in meetings, conventions, and events across Canada
• Knowledge of the Canadian labour movement, union environments, and current labour issues and trends, or the ability to quickly build that knowledge and apply it effectively in the role

What You’ll Enjoy at Union Savings

Union Savings offers a competitive compensation package and a supportive, unionized workplace, including:

• Comprehensive health coverage (medical, dental, and vision)
• Paid sick days and vacation package
• Monthly cell phone reimbursement
• Competitive parental leave
• Generous employer pension plan contribution
• Unionized work environment

Equity and Inclusion

The more diverse our team is, the more we are able to learn from one another and strengthen both our workplace and our work. Union Savings welcomes applicants from all backgrounds and is committed to building an inclusive and respectful organization.

How to Apply

Please submit your resume and cover letter to jobs@unionsavings.ca. Applicants who do not submit both a resume and cover letter will not be considered. Only selected candidates will be contacted.

Job Description

Membership and Outreach Director

General Description

The Membership and Outreach Director’s primary responsibilities will be to coordinate the promotion of Union Savings with the affiliates. This position will work out of the Toronto office.

Category

The Membership and Outreach Director will be a full-time position.

Salary

$75,000/year, plus benefits per policy

Reporting

The Membership and Outreach Director will report to the Executive Director.

Responsibilities

The Membership and Outreach Director will be responsible for the following items of Union Savings including:

1. Develop, update and maintain the Union Savings affiliate contact list.
2. Tracking all affiliate communications and inquiries.
3. In coordination with the Executive Director promote Union Savings discount and savings program to affiliates and broader membership.
4. In coordination with the Executive Director, conduct site visits to union offices as required.
5. In coordination with the Executive Director, develop and execute the Union Savings affiliate outreach strategy.
6. Develop and maintain Publications Calendar.
7. Develop and maintain Affiliate Event Calendar.
8. Directs and oversees the work of the Membership and Outreach Coordinator (s)
9. As directed by the Executive Director, attend meetings, conventions and events of Union Savings affiliates.
10. As directed by the Executive Director attending meetings with Union Savings Commercial partners.
11. Other duties as directed by the Executive Director not listed in this job description.

Internal

The Membership and Outreach Director will be responsible for the following meeting related items of Union Savings including:

1. Participate in Union Savings meetings as directed.
2. Develop and implement publications strategy.
3. Maintain up-to-date records related to commercial partners.
4. Assist in the preparations of reports for Union Savings meeting.
5. Other meeting duties as assigned.

Commercial Partners

The Membership and Outreach Director will be responsible for the following commercial partners related items of Union Savings including:

1. As directed by the Executive Director attend commercial partners meetings and events.
2. Assist with the promotion of commercial programs to affiliated union
3. Other duties related to commercial partners as directed.

Other Duties

From time-to-time the Membership and Outreach Director may be directed to perform other duties not listed in this job description.