Marketing & Communications Coordinator

Reporting to the Executive Director and working closely with other Ostomy Canada Society (OCS) staff and volunteers, the Marketing & Communications Coordinator will contribute creativity, visual storytelling, strong writing skills, and graphic design expertise to support the work of the OCS Marketing & Communications team.

The ideal candidate thrives in a remote work environment that blends collaboration with autonomy—someone who takes initiative, responds thoughtfully, and adapts with agility. As part of OCS’s expanding team, you’ll play a key role in strengthening our communications, outreach, and engagement efforts nationally.

Responsibilities

Communications:

• Assist in the creation of promotional materials for OCS programs, services, fundraising, and materials that support donor cultivation, solicitation, stewardship, and community engagement with storytelling emphasis.
• In collaboration with OCS staff, assist in the development, coordination and implementation of the overall communications strategy for Step Up for Ostomy, Giving Tuesday, fundraising campaigns, and any other events and initiatives.
• Monitor analytics and provide reports on all campaigns and initiatives, including social media analytics, website analytics, and newsletter analytics.
• Lead copy creation, with responsibility for proofreading and content curation.
• Contribute to content updates on the OCS website with current and relevant information.
• Support the development of refreshed and streamlined branding assets (logos, tools and templates) and ensure consistent brand messaging across all materials.
• Assist in the development of comprehensive promotional plan for Step Up for Ostomy and recurring fundraising campaigns.
• General communications support, such as collaborating with team members to expand on development resources, media kits, and marketing packages.
• Participate in monthly staff meetings and team discussions.
• Collaborate with staff across departments to support communication needs.
• Other duties as assigned.

Reports & Newsletter (eConnects)

• Design, format, and distribute newsletters (eConnects) and reports. Collaborate with staff regarding content and planning of newsletters and email topics.
• Maintain subscriber lists and ensure distribution of relevant information for each audience.
• Elaborating a fundraising plan with the Executive Director, including copywriting, proofreading and working with external vendors.
• Oversee the creation and publishing of other relevant email communications, in collaboration with the OCS staff.
• Other duties as assigned.

Digital Communications & Social Media

• Oversee Ostomy Canada Society social media accounts including Facebook, Instagram, LinkedIn, among others.
• Participate in the creation and implementation of OCS social media strategy, including development and management of the social media content calendar with a focus on fundraising initiatives.
• Create original content, including website, webinar and social media copy, graphics, and short-form videos, using Canva, Adobe (InDesign, Photoshop, Illustrator) or coordinating with external vendors.
• Schedule social media posts or directly publish as required.
• Actively monitor and oversee engagement with OCS’s social media community including promptly responding to messages and comments, following key accounts, sharing partner posts, and tagging applicable stakeholders in posts.
• Ensure all social media materials, including external engagement, adhere to OCS’s social media guidelines and brand standards.
• Collaborate with other departments to support content development for their social media needs.
• Coordinate social media activities and initiatives that increase brand awareness.
• Monitor and implement paid social media advertising and social post boosting.
• Maintain a social media library of general and recurring post templates.
• Other duties as assigned.

Qualifications And Requirements

• A post-secondary degree or diploma in communications, graphic design, marketing, journalism, or a related discipline.
• Proven experience in a communications or digital media role, with strong writing, design, editing, and storytelling skills.
• Superior oral and written communication skills.
• Understanding of donor, stakeholder, and volunteer audiences would be considered an asset.
• Strong proficiency in social media and web platforms, scheduling tools, and design software such as Canva, WordPress, Adobe (InDesign, Photoshop, Illustrator), Hootsuite, Later, Buffer and Meta.
• Familiarity with email marketing tools (e.g. MailChimp), Microsoft Office Suite, and virtual collaboration tools like Zoom and Teams.
• A self-directed work style paired with a commitment to teamwork and shared goals within a close-knit team.
• Ability to manage competing priorities encompassing a high level time management skillset.
• Experience working in a health-related field or non-profit organizations would be considered a strong asset.
• English-French bilingual candidates strongly preferred.
• Occasional evening and weekend work may be required.
• Occasional national travel may be required.
• Must be legally entitled to work in Canada.

Location: This is a work-from-home role. Work is expected to be completed during normal business hours; however, occasional evenings and weekends may be required for OCS events.

Compensation: A 1-year, part-time contract position of approximately 18.75 week with possibility of contract extension. Salary range of $23,000-$27,000 per annum, with 3 weeks of vacation per calendar year, pro-rated to start date. This role will remain open until February 6, 2026. To apply, applicants must provide a cover letter and resume in pdf format to: info1@ostomycanada.ca . Applicants are encouraged to provide a portfolio of samples, if available.

Note: A police background check must be completed as condition of employment.

We value diversity and inclusion and welcome applicants from all backgrounds. We thank all applicants for their interest, but only those selected for further consideration will be contacted.