Manager of Professional Development & Education

POSITION RESPONSIBILITIES

Reporting to the Executive Director, the Manager of Professional Development & Education develops and implements the professional development and education opportunities to best support members and encourage excellence in local government finance. Through an innovative value creation and holistic critical thinking approach, the Manager works collaboratively with colleagues, members, and partners to co-create programming that provides a platform for knowledge sharing, dialogue, and partnership.

This position is the primary contact for all matters related to program development and delivery, working collaboratively with the Manager, Member Services & Communications to ensure that the work of the Association is focused on service excellence.

RESPONSIBILITIES

Program Development

• Manage the annual program plan (including the flagship Finance Officer Development Program, Annual Conference, Strategic Financial Leadership, and professional development programs)
• Conduct formal and informal outreach to members, including Board of Directors and Standing Committee members, and partners, including other provincial, national, and international associations, to maintain and foster a practice of continuous improvement and innovative value-creation
• Develop and maintain relationships with subject matter experts to support the development and delivery of programs, workshops, and webinars
• Maintain, revise, and create programs and projects that support a foundation of local government finance leadership within municipal and regional district finance teams
• Ensure that programming addresses basic, intermediate, and advanced professional development and educational needs from finance clerks to statutory financial officers
• Develop, implement, and oversee frameworks for program development and delivery, content creation, and learning outcomes, including frameworks for program evaluation
• Conduct research, write reports, and present program-related findings to the membership, including the Board of Directors and Committees

Program Delivery

• Lead, facilitate, and participate in all training initiatives
• Manage and oversee all aspects of in-person or virtual program delivery working collaboratively with colleagues, contractors, members, and partners to produce professional development and education events
• Create program descriptions and write-ups used to market programming to members and seek input and feedback from colleagues, partners, and contractors to ensure messaging is cohesive and provides information about program content and learning outcomes
• Work collaboratively with the Manager, Member Services & Communications to design and develop program materials

Budgeting & Reporting

• Prepare and monitor annual program budget
• Produce and review program financial reports
• Produce annual programming report for members, including Board of Directors and Standing Committees

Other Information

• Oversee and support program management contractors, partners, and subject matter experts

KEY RELATIONSHIPS

Reports to

• Executive Director

Engages with

• Board of Directors
• Standing Committees
• Manager, Member Services & Communications
• Contractors, Partners, and Subject Matter Experts
• Members
• Municipal and Regional Districts
• Sector Associations and Leadership

CANDIDATE QUALIFICATIONS

This is a challenging and dynamic opportunity for an innovative non-profit manager who is committed to driving and shaping professional development, education, and training opportunities for public sector financial professionals.

The ideal candidate will have a post-secondary degree or diploma in public or business administration, or education with demonstrated program management, project planning, and evaluation skills.

The position requires the ability to develop productive, respectful, and mutually beneficial relationships with internal and external stakeholders in a member service environment. An equivalent combination of education and experience will be considered.

REQUIREMENTS

• Demonstrated experience in program management, project planning, and evaluation related to learning and continuing professional development
• Experience working and/or participating in a non-profit, member-driven environment
• Experience developing, implementing, and monitoring program plans that build on an organization’s mandate
• Experience in community engagement and government relations
• Demonstrated technical experience with CRM, communications, and streaming software programs
• Experience overseeing project and/or unit budgets and forecasting

COMPETENCIES

• Strategic Orientation: Strong understanding of how the strategic directions and vision are applied to the implementation of programs, initiatives, and activities of the organization, and effectively utilizing resources to meet current and future business goals.
• Partnership Builder: Establishing and maintaining working relationships and effective public relations with internal and external stakeholders, including colleagues, members, partners, and contractors; ensuring that the value of partnership is realized and communicated.
• Project Manager: Determining priorities, taking initiative, and working independently. Developing detailed action plans, recognizing redundancies, recommending improvements, and implementing efficiencies. Monitoring progress towards goals/deadlines. Managing multiple projects and adapting well to changing priorities.
• Innovative Value Creator: Analyzing complex problems, anticipating challenges, and envisioning how a problem and its solution will affect the experience of internal/external stakeholders. Pursuing ongoing operational improvement, challenging conventional practices, recognizing emerging trends, and seeking new technologies.