Manager, Mission Impact Evaluation

About Us

Our vision at Diabetes Canada is a world free from the effects of diabetes. That’s why we work together to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and funding research to advance treatments and discover a cure.

Living with diabetes is a complex and often relentless journey, testing the resilience of every individual affected. Diabetes Canada is here to help—providing tools, resources, and support to make that journey easier.

Join us in leading with strength and compassion - so no one faces diabetes alone.

About the Role

The Manager, Mission Impact Evaluation (MIE) is a strategic and collaborative leader responsible for evaluating the impact of Diabetes Canada’s Mission programs. Diabetes Canada’s aspiration is to improve the quality of life for people diagnosed with diabetes. This role measures progress toward that goal across all Mission areas, including Research & Science, Diabetes Knowledge & Connection, Healthcare Provider Education & Engagement, Government Affairs Advocacy & Policy, Inclusion Diversity Equity & Accessibility, and Change the Conversation.

Reporting to the Executive Director, Research and Science, the Manager, MIE will work cross-functionally to design, implement, and communicate evaluation strategies that demonstrate the impact of Mission activities. Success in this role requires strong relationship-building skills, analytical thinking, and expertise in both quantitative and qualitative evaluation methods. The ideal candidate is innovative, data-driven, and skilled at translating insights into actionable outcomes.

Location: Diabetes Canada’s national office is located at 1000–170 University Avenue, Toronto, Ontario. While applications are welcomed from across Canada, the role is primarily based in Ontario and includes an expectation of attending the Toronto office based on organizational or manager requirements. We offer a flexible work arrangement that supports remote work with occasional in-office presence.

Compensation: The salary range for this role is $75k - $82k annually, depending on skills and experience with meeting the requirements of the role.

What You’ll Do:

Refine Mission Impact Evaluation Framework

• Lead ongoing refinement of the MIE framework to align with organizational priorities and evolving programs.
• Ensure all the organization’s mission activities are reflected in the MIE framework
• Integrate the organization’s Inclusion, Diversity, Equity, and Accessibility (IDEA) Strategy into the framework and develop impact metrics to evaluate IDEA priorities within Mission activities in collaboration with the Executive Director, IDEA.
• Build relationships with other purpose-driven organizations (e.g., health charities, iNGOs, other NFPs) and conduct environmental scans to identify best practices.

Measure Mission Impact

• Develop high-level metrics that capture DC’s contribution to improving the quality of life of people with diabetes.
• Create methodologies for estimating and demonstrating long-term impact of Mission initiatives (e.g., research, D-camps, advocacy).
• Maintain an annual dashboard of MIE metrics and collaborate with stakeholders to share results.
• Identify impacts from across Mission, for e.g., from research, analyze post-grant reports of funded research, conduct literature reviews to track the research progress, and translate findings into public-friendly summaries.

Mobilize MIE Across the Organization

• Collaborate closely with colleagues and provide leadership in implementing and interpreting, impact evaluation across Mission programs
• Champion a culture of impact measurement and storytelling.
• Support the translation of scientific, advocacy and healthcare progress into compelling impact stories for people with diabetes to the public and partner audiences.
• Collaborate with other departments to communicate Diabetes Canada’s impact to external stakeholders

Operations

• Maintain processes and dashboards relevant to MIE.
• Ensure timely execution of contracts and processing of invoices.

This role is not limited to the responsibilities listed above and may include other duties as required.

What You Bring

• Undergraduate degree in a health sciences, health economics, evaluation sciences, or equivalent experience.
• 3-5 years relevant experience in quantitative and qualitative evaluation methods.
• Expertise in evaluation, modelling and short and long-term impact projections for health care, research, advocacy and education.
• Excellent written and oral communication skills across a range of audiences.
• Strong quantitative and qualitative analysis skills.
• Knowledge of implementation science and/or change management.
• Familiarity with health policy, health systems and medical / scientific terminology.
• Ability to prioritize and manage competing deadlines.
• Excellent organizational and time management skills
• Advanced proficiency in Microsoft Office; experience with CRM systems and querying tools is an asset.
• Exceptional attention to detail, organizational skills, and professionalism.
• Understands and demonstrates a commitment to Diabetes Canada’s Mission, Vision and Core Values.

Working Conditions

This role may be required to attend professional events.

Why Join Us?

At Diabetes Canada, you’ll play a meaningful role in making a difference every day for people living with or at risk of diabetes. We’re a national organization with an entrepreneurial spirit, where your contributions are valued, recognized, and rewarded.

What We Offer:

• Impactful Work Environment: Join a high-performing, collaborative team committed to building a healthy and engaged workplace culture.
• Flexibility: Our flexible work agreement allows for remote and hybrid schedules, supporting work-life balance on a 35-hour work week.
• Comprehensive Benefits: Competitive compensation plus a robust benefits package, including health and dental coverage, life insurance, disability protection, Employee and Family Assistance Program (EFAP), and company-matched Pension/RRSP.
• Day-One Coverage: Most group benefits including health, dental, life insurance, and EFAP, start on your first day.
• Wellness Support: Access to a mental wellness app with guided meditation and self-paced learning on a variety of topics.
• Generous Time Off: Enjoy additional paid holidays beyond provincial statutory holidays and an end-of-year office closure.
• Inclusive Culture: We celebrate diversity and foster an inclusive workplace that provides equal opportunities for all.

Our Core Values:

ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative

About the Application Process

Go to the webpage: https://www.diabetes.ca/careers and click on “View Job Openings”. Click on the “Apply Now” button found at the bottom-left of this screen. You will be required to complete a very brief questionnaire and submit your résumé and covering letter.

If you experience any issues with the application process, please contact us at: dchr@diabetes.ca

Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.

Diabetes Canada welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.

We are committed to accommodating people with disabilities as part of our hiring process. If you require accommodations, please advise us during the recruitment process.

We thank all interested applicants; however, only those selected for an interview will be contacted.

Please note that this posting is for an existing vacancy at Diabetes Canada.