Manager, Donor Relations

Manager, Donor Relations

Reports to: President & CEO

Department: Administration

Location: Collingwood General & Marine Hospital Foundation

Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with regular meetings outside of office. Occasional work from home flexibility.

Position Summary

With an upcoming retirement creating a vacancy, the Manager, Donor Relations is a key position responsible for overseeing all aspects of donor data management, gift processing, and stewardship operations in support of the Foundation’s top priorities, beginning with the transformational Tomorrow’s Hospital campaign. With an outstanding combination of systems knowledge and team skills, the Manager serves as the subject matter expert for the Foundation’s CRM system (Raiser’s Edge), manages donation and receipting processes, and provides leadership in operational best practices. Reporting to the President & CEO, the Manager is an integral part of achieving ambitious revenue goals and elevating the Foundation’s impact. The projected start date is in April 2026.

Who We Are

The Collingwood General & Marine Hospital Foundation is undertaking an exciting $100+ million campaign to help build Tomorrow’s Hospital: a new, state-of-the-art facility designed to meet the growing healthcare needs of South Georgian Bay.

With community support at the heart of our mission, we inspire individuals, families, businesses, and organizations to realize this once in a lifetime vision.

This is the opportunity to join our growing team as we continue to make strides in our transformative capital campaign, in a beautiful location with talented and enthusiastic teammates. More information can be found at:

https://cgmhf.com/

https://cgmhf.com/tomorrowshospital/

Key Responsibilities

Database & Gift Processing

• Serve as the Raiser’s Edge (RE) database administrator, ensuring accurate donor records and data integrity.
• Process donations, generate tax receipts, and manage acknowledgment letters.
• Run data queries and produce regular and ad hoc reports for leadership and fundraising teams.

Financial Administration

• Ensure accurate and complete financial records, including gift posting and bank deposits.
• Prepare month-end reports and reconcile with the hospital’s Finance team; resolve discrepancies.
• Provide audit support and maintain compliance with CRA regulations and ethical fundraising standards.
• Act as subject matter expert for bequests, endowments, and gifts of securities administration.

Operational Leadership

• Evaluate donation and receipting processes to identify efficiencies and implement improvements.
• Develop and monitor operational procedures for gift processing and stewardship activities.
• Ensure targets are met for gift processing, tax receipting, and donor stewardship timelines.

Donor Relations & Stewardship

• Maintain positive relationships with donors and volunteers through timely and accurate service.
• Assist with donor stewardship events and provide operational support for fundraising events.

Qualifications & Experience

• Post-secondary education in business administration, fundraising, or related field preferred.
• Minimum 5–7 years of experience in donor relations, gift processing, or database administration.
• Advanced proficiency in CRM systems.
• Strong understanding of CRA regulations and charitable receipting requirements.
• Excellent organizational, analytical, and problem-solving skills.
• High level of accuracy and attention to detail; ability to manage multiple priorities.

Bonus Points For

• Experience in non-profit, hospital or healthcare fundraising.
• Familiarity with South Georgian Bay communities.
• Experience with Raiser’s Edge database.

Core Competencies

• Technical Expertise: Skilled in database management and financial reconciliation.
• Process Improvement: Ability to identify and implement operational efficiencies.
• Collaboration: Works effectively across teams and with external stakeholders.
• Integrity & Confidentiality: Maintains discretion with sensitive donor and financial information.

What We Offer

• Hiring range is $75,000-80,000
• Three weeks annual vacation to start
• Summer hours
• Defined benefit HOOPP pension plan
• Comprehensive benefits program
• Professional development opportunities

How to Apply

If you are interested in joining our inspiring team, please apply online by January 25, 2026 by submitting an updated copy of your resume in PDF or Word format.

https://cgmh.startdate.ca/managerdonorrelations

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMHF requires reference checks, verification of degrees or certifications (if applicable), plus a current Police Check.

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise People Services of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.