Manager, Communications

Job title

Manager, Communications

Department

Advancement

Reports to

CEO, KHP Foundation

Salary range

$74,700 to $82,100

Job type

Full-Time, Permanent, Hybrid working 2-3 days per week

Location

Toronto, Ontario

Posting period

2026-01-20

The opportunity

Are you motivated by the chance to help all young people in Canada access mental health support and Feel Out Loud at Kids Help Phone (KHP)?

Kids Help Phone Foundation is seeking a Manager, Communications to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth.

The successful candidate will craft compelling messages that resonate with employees, donors, stakeholders, and the public, while working closely with our CEO and senior communications leaders to amplify the Foundation’s impact in youth mental health fundraising and philanthropy. If you thrive on shaping narratives that move people and drive change, this is the role for you. It’ll take courage, collaboration, innovation, resilience and trust.

If you’re interested in giving more young people’s feelings a place to go with KHP Foundation, you can explore this opportunity today.

The responsibilities

• Develop and execute the CEO’s communications strategy, including internal and external messaging.
• Create engaging content for employees, donors, stakeholders, and the public (emails, intranet posts, Town Halls, presentations, talking points, and briefing materials).
• Support Board communications and special events with prepared materials and speaking notes.
• Manage and elevate the CEO’s social media presence, primarily on LinkedIn, to increase visibility and engagement.
• Attend CEO events and speaking engagements, ensuring materials are prepared and coordinating with departments to maximize impact.
• Ensure all communications reflect our commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA).
• Support media opportunities and promote the CEO’s thought leadership in youth mental health fundraising and philanthropy.

The qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, or related field.
• 5+ years of experience in corporate, executive, or public affairs communications.
• Strong executive communications skills: writing, editing, speechwriting, and storytelling.
• Experience in non-profit or charity communications, especially with donors
• Strategic thinker with excellent interpersonal skills, able to work cross-functionally and with senior leadership.
• Highly organized, able to manage multiple projects and deadlines with attention to detail.
• Calm under pressure, adaptable, and a natural relationship-builder.
• Bilingual in English and French is an asset but not required.

Don’t meet every qualification listed? Studies often report that equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP Foundation is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP Foundation.

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP Foundation

KHP Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. KHP Foundation helps ensure every supporter’s contribution gives more young people’s feelings a place to go wherever they are — from coast to coast to coast. Donors to KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small. Help now at KidsHelpPhoneFoundation.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP Foundation has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. We believe everyone who interacts with us deserves to feel empowered to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster inclusion and amplify voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities, including Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQI+ individuals and more. We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP Foundation so young people across Canada can express all their thoughts and feelings.

Accommodations

KHP Foundation welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP Foundation are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Benefits at KHP Foundation may include:

• Hybrid work model
• Comprehensive employee benefits program
• Emergency travel assistance
• CAAT Pension Plan
• Wellness programs
• Recognition awards
• Employee and Family Assistance Program (EFAP)

Candidate verification

KHP Foundation will ask the successful candidate for this opportunity to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP Foundation cares about your privacy. We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP Foundation’s privacy policy or contact us using our general form.

Message to agencies

KHP Foundation doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP Foundation won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP Foundation is deemed gratuitous. KHP Foundation won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.