Manager, Advancement Services

We are continuously improving our organization and look to find talented and motivated individuals to join us. Sudbury is a modern city offeringunique cultural, recreational, and educational opportunities. We are a bilingual institution and an equal opportunity employer.

Laurentian University is an inclusive and welcoming community and encourages applications from members of equity-seeking communities includingwomen, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Laurentian University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests foraccommodation can be made at any stage during the recruitment process. Please contact the Human Resources and Organizational DevelopmentOffice for more information.

All qualified persons are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank allcandidates for their interest, only those short-listed will be contacted.

Position Information

Group: LUAPS

Position Title: Manager, Advancement Services

Department: Office of University Advancement

Type of Employment: Full-Time Appointment

Position Number: AP1058

Full-Time Appointment

Responsibilities

Reporting to the Chief Advancement Officer, the Manager, Advancement Services plays a critical role in overseeing the operations, services, and internal functions of the Office of University Advancement.The Manager, Advancement Services provides strategic leadership for the operational functions of the Advancement team. This includes staff leadership, managing database systems, office administration, human resources, and special projects. The role ensures that daily activities run smoothly, operations align with organizational standards, and compliance with legal regulations is maintained. Additionally, it emphasizes effective team management and collaboration with various stakeholders to support the university's advancement initiatives. This position supports the work of the CAO and provides leadership to staff responsible for advancement services, including gift processing, records management, databases, and giving platforms.

Database and Security Management:

• Oversees database management and user security protocols, provides training on system usage, manages data entry tasks, including verifying gift processing, and serves as the primary liaison with the IT department regarding tools, security access, and troubleshooting.

Policy and Compliance Oversight:

• Advance and coordinate the review of institutional policies involving Advancement (e.g., Naming Policy, Gift Acceptance Policy) by preparing documentation and guiding policies through the appropriate approval processes (President’s Office, Legal, Board Secretariat, etc.).
• Ensures adherence to charity laws, university policies and procedures, union regulations, and CRA guidelines.
• Monitors file confidentiality, enforces organizational security standards, and ensures that occupational health and safety requirements are met.

Office and Project Management:

• Manages all activities related to the President’s Advancement work, office operations (e.g., scheduling, supplies, and equipment management), supervises the Administrative Assistant and students, leads Request for Proposals and other Procurement initiatives, handles purchase orders / approvals and coordinates logistics for key projects. Additionally, lead website management and collaborate on strategic initiatives across the department.
• Liaise with departments such as Finance, Student Awards, IT, and Institutional Research to support accurate data reporting, process integration, and budget reconciliation.
• Identify workflow gaps and implement improved systems, templates, or tools to enhance team efficiency and effectiveness.

Acquisition Program:

• Strategic and creative direction and implementation of the University’s Fundraising Acquisition Program, which may include, but not be limited to mass fundraising appeals, Call Campaign, Direct Mail and Affinity Partnerships. Support the planning and execution of Advancement-led events.
• Lead or support research and writing projects, including grant identification, stewardship reports, donor briefings, internal memos, and proposals.

Budget and Financial Oversight:

• Prepare financial reports and budget presentations for the CAO and leadership team; analyze data and provide insights to support decision-making. Responsible for budget management, including managing Board reports, and ensuring compliance with procurement protocols; provide strategic inputs to support budget leadership and financial decision-making

Leadership,Team Development and Human Resources Oversight:

• Lead recruitment, retention, and staff management processes in compliance with HR policies for full-time, part-time, and student staff, including interviews, payroll, orientation, and training.
• Provide leadership, generate reports, manage communications during campaigns, and analyze data to recommend performance improvement strategies.; supervise the development of procedural documentation and oversee payroll functions.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration or Non-Profit Management.
• Five (5) to Seven (7) years of relevant experience.
• Technical Proficiency
  • HR systems for onboarding and payroll compliance
  • Budget systems for financial oversight
  • Database management systems (particularly for call campaigns)
• Fundraising experience
• Excellent communication skills
• Independence and Initiative
• Leadership & Judgment
• Organizational & Time Management Skills
• Problem-Solving & Resourcefulness
• Interpersonal Skills
• Budget & Financial Management
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.

Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations. At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.