Major Donor Officer

Major Donor Officer – We are growing our team!

• Full-time, Permanent
• 37.5 hours per week
• Competitive base salary of $80,000

Who We Are

The Greater Vancouver Food Bank is a non-profit organization with a mission to provide healthy food to those in need. The GVFB provides support through direct distribution to those in Vancouver, Burnaby, New Westminster and the North Shore, as well as through 160+ agency partners both locally and provincially. Through this model, the GVFB envisions a British Columbia where everyone has access to healthy food through efficient distribution, innovation and partnerships.

To learn more visit: www.foodbank.bc.ca

The GVFB is a proud winner of BC's Top Employers 2025!

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.

What We Offer

We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.

This is a full-time, permanent position, $80,000 annually, depending on experience.

Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched up to 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.

Career and personal development are at the forefront of the GVFB’s culture. After three months of employment, employees have access to $1,600 towards professional development, $850 of which can be utilized towards wellness initiatives!

Come and enjoy working in an inclusive, award-winning workplace!

Position Overview

The Major Donor Officer plays a key role within the Development Team, driving the creation and execution of a comprehensive, long-term strategy to engage and strengthen relationships with both current and prospective major donors – giving, or with the potential to give, a gift of $25,000 and above. This role actively cultivates strong relationships with major donors (individuals), exploring their philanthropic goals and the GVFB funding programs and projects that might be of interest.

This is an exciting time to join the GVFB’s new Major Gifts team. We have just completed our first ever Capital Campaign and are now developing our inaugural Major Gifts program. This role will have the opportunity to lead our first major donor portfolio, and help shape this program from infancy.

Key Responsibilities

• Manage and develop a portfolio of major donor relationships with potential for $25,000+ donations including; cultivating, soliciting, stewarding and thanking donors through personalized communications to ensure they have a high-quality donor experience partnering with the GVFB.
• Set annual financial goals for major donors, and design and implement tailored solicitation plans throughout the year to achieve financial targets.
• Build and maintain a healthy major gift pipeline, ensuring regular movement and attrition rates, and tracking all movement and communication in the CRM.
• Develop and implement tailored 1:1 communication and stewardship plans for all major donors in the major donor relationship portfolio, ensuring they receive regular, personalized and thoughtful communication on the GVFB and the impact of their support.
• Proactively identify, research, and prioritize prospective major partners whose values align with the mission and strategic goals of the GVFB.
• Develop and deliver persuasive, well-crafted proposals to potential major donors.
• Develop strong relationships with individuals, including through 1:1 meetings, calls, written documents, and emails.
• Tour donors and prospects through the GVFB facilities to connect them to our work and the impact of their support.
• Collaborate with other development team members, such as the Annual Giving Officer, to build strong relationship plans for donors that fall into multiple funding programs and ensure the healthy development of the wider Development donor pipeline.
• Support with the development of GVFB funded programs and projects, collaborating closely with key departments such as Operations and Finance to identify and update core information and relaying this to donors.
• Represent the GVFB at relevant events to raise organizational awareness and cultivate new partnerships.
• Maintain meticulous records of all communications and actions with major donors on Raiser’s Edge.
• Completes other duties as assigned by the supervisor.

Personal Attributes and Core Skills

• Proven history of income generation including setting and exceeding goals, relationship management and pipeline development expertise.
• Excellent relationship management skills and emotional intelligence.
• Excellent written and oral communication and networking skills.
• Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds.
• A mindset that is resilient, target-driven, proactive, and creative with an ability to cope with high-pressure projects and work environments and find solutions to problems when they arise.
• A passion for connecting donors to projects that resonate and demonstrating their impact.
• Exceptional organizational skills and meticulous attention to detail.
• Experience of developing written applications, proposals and reports with the ability to quickly understand complex information and communicate it to non-experts.
• A self-starter who can work well independently with minimal direction.
• Proven ability to prioritize and manage multiple tasks with hard deadlines.
• Applies an analytic perspective of fundraising and comfortable with analytical tools including RE queries, exports, and Excel.

Qualifications and Experience

• 4+ years of direct experience in fundraising and/or donor relations, or an equivalent combination of education and experience.
• Experience with fundraising software, reporting and databases; iWave and Raiser’s Edge experience is an asset.
• Knowledge of national standards of ethical fundraising, best practices, policies, and related guidelines.
• Knowledge of emerging issues, trends, programs, and opportunities in fundraising locally.
• Good understanding of CRA guidelines and other legislation and/or regulations pertaining to fundraising and/or not-for-profits.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.