Literacy Worker - Contract

External Job Posting

Literacy Worker

West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the community to gain greater control over their lives and community.

The Adult Literacy Program provides individualized support to adults wishing to upgrade their literacy, numeracy, and digital skills in a supportive environment. The program provides a combination of one-toone, small group and more structured classes.

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black and People of Colour, persons with disabilities, women and persons of all sexual orientations and gender identities/expressions. Applicants with lived experience as a participant of West Neighbourhood House programs, or related programming from similar organizations, are also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment & selection process to applicants with disabilities. During any stage of the recruitment process, please indicate the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

Responsibilities:

Work with the Adult Learning team to:

• Plan and facilitate literacy, numeracy and digital literacy instruction;
• Work with learners to develop personalized learning plans;
• Provide appropriate referrals to internal and external programs and services to support learner success;
• Create a supportive and welcoming environment conducive to learning for all participants (tutors and learners);
• Support the delivery of a one-to-one volunteer tutoring program by training and supervising volunteer tutors, in partnership with the Adult Learning team;
• Maintain participant records and ensure the confidentiality of information;
• Infuse diversity, equity and inclusion into all parts of your work;
• Participate in West Neighbourhood House activities and other duties as required.

Qualifications:

• Post-secondary education or equivalent experience in a specialised field such as adult education;
• 1 - 3 years experience in adult education or related community work;
• Small group facilitation skills in literacy and numeracy;

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be interviewed will be contacted.

A United Way Member Agency

• Excellent written and verbal communication skills in English;
• Strong interpersonal skills;
• Strong teamwork skills and the ability to take initiative and work independently;
• Knowledge of the Ontario Adult Literacy Curriculum Framework (OALCF).

Status: Contract (CUPE Local 3393 Bargaining Unit Position)

Existing Vacancy: Yes

Start Date: ASAP

End Date: July 31, 2026 (or until incumbent returns)

Hours: 24 hours per week (Monday 1-4 pm, Tuesday to Thursday, 1 – 9pm)

Rate: $26.95 per hour

Unit: Capacity-building, Advocacy, and Social Change

Immediate Supervisor: Coordinator, Literacy

Posting Date: January 26, 2026

Closing Date: February 9, 2026

Please submit your cover letter and resume clearly indicating “Literacy Worker” by 5 p.m. on the closing date to:

Hiring Committee jobs@westnh.org

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be interviewed will be contacted.

A United Way Member Agency