Knowledge Management Specialist

Position:

Knowledge Management Specialist

Reports to:

People Leader, Business Development & Global Partnerships

Position Term:

Full Time Permanent

Primary Location:

Mississauga, Ontario, Canada

Workplace Type:

Hybrid

If you thrive on leveraging knowledge to accelerate the capacity of organizations to make a real and lasting difference in the lives of the world’s most vulnerable girls and boys, then you could be the perfect fit to join our Programs & Policy Division supporting the work of World Vision Canada.

Job Purpose

We are seeking a Knowledge Management (KM) Specialist to provide enterprise-level leadership to the Programs & Policy Division, and to strengthen how technical knowledge, evidence, and learning are captured, synthesized, and shared across the organization in support of business development opportunities and program excellence.

This role enables effective program delivery, technical branding, thought leadership, and evidence-based decision-making by designing and operationalizing scalable KM strategies, processes, and digital tools, that ensure relevance and reach with donors and supporters.

Responsibilities

• Lead the implementation and continuous improvement of the enterprise Knowledge Management and Knowledge Mobilization strategy, standards, and workflows.
• Translate KM standards, best practices, and emerging approaches (including AI-enabled knowledge practices) into practical guidance for staff.
• Ensure end-to-end knowledge flows from evidence generation to synthesis, packaging, dissemination, and reuse.
• Guide the development of high-quality knowledge assets (e.g., case studies, reports, briefing notes, learning resources, web content).
• Ensure effective representation of WVC’s programmatic impact to external donors and partners through dissemination of assessment findings and lessons learned
• Design, manage, and optimize digital KM solutions using SharePoint, Teams, and related Microsoft 365 tools.
• Build organizational capacity in knowledge creation, translation, and dissemination through training, coaching, and advisory support.
• Coordinate internal and external learning events, and knowledge-sharing initiatives.

Qualifications

• University degree in international development, communications, information science, social sciences, or related fields.
• 5+ years of experience in knowledge management, organizational learning, or related fields.
• Demonstrated understanding of evidence-based, international development programming, knowledge management principles and capacity to deliver knowledge management and/or organizational learning activities
• Strong analytical and synthesis skills.
• Excellent oral and written communication skills and the capacity to summarize large volumes of information into concise, persuasive formats.
• Demonstrated experience with digital knowledge platforms, preferably Microsoft 365.
• Experience with Atlassian products and collaboration tools an asset.

Why Consider Us?

Our competitive compensation & benefits include:

• Health Spending Account
• Up to 6% matched pension contributions
• Parental leave top-up
• Generous paid vacation, sick days, wellness and personal days
• Office closed extra days before long weekends (6x/year)
• World Vision Canada has consistently been awarded Canada and GTA top employer awards.
• We are Canada’s largest development, relief, and advocacy non-profit organization.

#LI-Hybrid

Job Family

Disaster Management

Job Function

Individual Contributor

Pay Type

Salary

Employment Indicator

Hybrid