Kitchen Concierge

Ronald McDonald House Charities® Alberta (RMHC Alberta) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care.

We know that a family with a sick child is a sick family.  Our Ronald McDonald Houses provide a warm, compassionate and comfortable environment where families can share experiences, receive respite and distraction, eat a warm homemade meal and rest, all while caring for their child at the hospital next door.

RMHC Alberta is part of a global network of Houses, Family Rooms, Canadare Mobiles and Comfort Carts prioritizing family-centered care through delivery of our unique core programs. RMHC Alberta operates four Houses offering private family suites, and Comfort Carts that deliver bedside services in hospital. 

We’re currently engaged in a multi-year, $80M capital campaign to reduce the service gap by tripling our capacity in Calgary and Edmonton. Construction on an expanded facility in Calgary is completed and increased the number of suites from 27 to 91. The facility is 105,000 square feet, offering family suites and a multitude of common areas that enhance the family experience within our communal living environment. Tentatively Edmonton will expand from 36 suites to approximately 100 suites. The expansion critical path in its entirety is 5-7 years.

Why Choose RMHC Alberta?

Our team is very passionate about the work they do. In our 2024 employee engagement survey the top responses to what employees like best about working at RMHC Alberta were our mission and the people, including employees, volunteers, and the families we serve.

Here is what some of our employees say about working at RMHC Alberta.

"At RMHC Alberta, we don't just offer a place to stay; we build a community of hope and resilience that transforms lives, one family at a time."  ~ Deya, RMHC Alberta employee since 2024

“Knowing that we make a difference in the lives of families is what brings me back each day. Offering support to families during some of their darkest times is both a joy and honor.  Our Family Services team strives to provide supports that lessen some of their burdens, so that they can focus on helping their child heal.   Their strength and resilience are truly awe inspiring.” ~ Krista Hilton, RMHC Alberta employee since 2012

Your Role

The Kitchen Assistant will assist the Executive Chef with the Home for Dinner meal program, co-managing kitchen operations, supervising and stewarding kitchen volunteers and ensuring the highest quality of food preparation and presentation.

Volunteer position based out of the Calgary Ronald McDonald House. The shifts available are evenings from 3pm-8pm or mornings shift 9am-1pm, depending on the groups we have booked to come in and prepare a meal for our families.

Your Key Responsibilities

• Assist with Kitchen Management: support the Executive Chef in overseeing daily kitchen operations, including menu planning, inventory control, safety and sanitation and volunteer management.

• Train, mentor and supervise kitchen personnel to maintain high standards of food quality and safety.

• Prepare and cook food according to recipes and menu specifications, ensuring consistency and presentation.

• Monitor food quality during preparation and service, ensuring dishes meet high standards.

• Ensure all food safety and sanitation standards are met in the kitchen.

• Work closely with the Executive Chef to create menu items and seasonal offerings.

• Address any kitchen issues or concerns promptly and effectively.

• Provide orientation and day of assistance & stewardship to all local Home for Dinner groups in the absence of the Executive Chef.

• Work alongside the Executive Chef, assisting in the stocking of our Grab & Go Fridge and our Family Kitchen.

• Dishes, cleaning and sanitizing sinks and counters, sweeping and mopping floors, taking out garbage as a part of the kitchen closing duties daily.

• Ensure all the necessary documentation is filled daily.

• All other tasks as required.

Nice to have Qualifications

• 2+ years’ experience in a professional kitchen.

• Strong knowledge of culinary techniques and kitchen equipment.

• Ability to work in a fast-paced environment and manage multiple tasks.

• Excellent leadership and communication skills.

• Passion for food and commitment to quality.

• Must provide a clear criminal record.

• Advanced Food Safe Certification, HACCP, Standard First Aid CPR-C and AED certification.

• Experience in a healthcare setting

Our Vision

A world where every family has what they need to ensure the best health outcomes for their children.

Our Mission

We provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.