Job Developer

About The Career Foundation

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.

Some of the benefits and features available to our employees include:

• Competitive compensation
• A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
• A comprehensive dental insurance plan
• An RRSP Matching benefit
• An Employee & Family Assistance program
• Employee wellness initiatives
• Paid days off for religious observance purposes
• Paid days off for personal wellness purposes

Program and Role Description: The Career Foundation’s Completing the Circle (CTC) program is a youth employment and skills development project funded by Canada’s Youth Employment and Skills Strategy (YESS). Our CTC program provides individualized support to youth with barriers to employment. Through the program, youth participants are empowered to find employment and are equipped with tools, support, new skills, and confidence to start and maintain employment.

In the position of Job Developer, you will be an essential member of the team responsible for promoting the program to employers across various industries to secure appropriate job placement opportunities for youth participants. This will be achieved by leveraging effective outreach activities, including networking events, cold calls, and community engagement, with the goal of developing strong employer relationships. You will conduct onsite workplace assessments, negotiate and administer subsidy agreements, and fulfill other essential deliverables to ensure successful outcomes, including coaching and preparing youth participants for job search success. You will be responsible for achieving individual targets assigned to you that contribute to the team’s collective ability to meet all contractual obligations with the program’s funder.

Position Type:

Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanent.

Base Location and Travel Requirements:

This opportunity is based at our York office, located near Weston Road and Lawrence Avenue West, and requires frequent travel within all communities served by our CTC program, including York, Peel, and Hamilton, to meet the core job development and outreach deliverables of the position. The role also requires regular onsite work from our Hamilton office, where the program also officially operates.

The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle to fulfill the core deliverables that require frequent local travel across the GTHA. The position also permits periodic work-from-home days on a rotational basis, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private, dedicated work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.

Vulnerable Sector Check:

An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).

Start:

As soon as possible

Reporting to:

Program Manager

Responsibilities include:

Job Development, Retention, and Participant Coaching

• Places youth participants into employment opportunities through successful employer outreach and job development initiatives, ensuring that individual milestone targets are achieved.
• Ensures that the program’s employer database offers a range of diverse employment opportunities for youth participants.
• Supports youth participants in targeting the most suitable employment based on their experience, education, and existing labour market factors.
• Plans and delivers cold calling and job search workshops for youth participants.
• Prepares youth participants for position-specific interviews and conducts mock interviews as needed.
• Provides job coaching to youth participants, including pre-employment and on-the-job support.
• Takes youth participants shopping for work and interview clothing.
• Monitors youth participants during their job placements, mediates issues that arise with employers as needed, and maintains up-to-date case notes.
• Regularly monitors personal performance against program targets to ensure the achievement of expected results.
• Utilizes digital systems and technologies provided by The Career Foundation to further support youth participants in achieving successful outcomes.
• Performs other relevant duties as assigned.

Administration of Participant and Employer Support Claims

• Communicates and collects all required documentation for eligible participant and employer claims, including pay stubs.
• Conducts follow-ups with participants and employers to receive any outstanding documentation and confirm receipt of payments.
• Organizes efforts to ensure that youth participants receive program support funds securely and maintains accurate and up-to-date documentation of all participant support expenditures.
• Prepares documentation to process and reconcile payments of claims that have been approved by the Program Manager.
• Assists with internal file audits to ensure all financial incentive information is complete and documented before files are closed.
• Performs other relevant duties as needed.

Case Management and Documentation

• Case manages and maintains thorough documentation of assigned participant files, records of service, and progress in online data reporting systems, ensuring that participant and employer files are up-to-date, accurately reflect service records, and are prepared for file audits.
• Supports the Program Manager with documenting standout participant success stories as needed.
• Performs other relevant duties as needed.

Qualifications/ Skills Required:

• Post-secondary degree or diploma in marketing, business, or human/social services is highly preferred, or an equivalent combination of education and experience is required.
• Minimum of two years of direct experience in job development, community outreach, job coaching, sales, or business development, or other experience that is directly transferable to the responsibilities of the position is required.
• Valid Ontario G driver’s licence and reliable vehicle to conduct essential work-related travel within the GTHA to effectively meet the core outreach and placement requirements of the position.
• Experience working with youth in an employment services capacity is considered a strong asset.
• Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.
• Proven track record in a results-driven environment with experience meeting assigned targets.
• High emotional intelligence, demonstrating patience, empathy, and connectivity when working with youth of various experiences, needs, and abilities.
• Excellent verbal and written English communication skills. Bilingualism is considered an asset.
• Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.
• Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.
• High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.
• Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.
• Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.
• Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.

The Career Foundation’s Commitment:

The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.