Information Technology (IT) Specialist / User Support Technician Volunteer

• Provide technical support and troubleshooting for hardware, software, networks, and user issues.
• Install, configure, and maintain IT systems, devices, and software to ensure optimal performance.
• Monitor and maintain network security, data backups, and system updates to protect organizational information.
• Assist staff and volunteers with technical guidance, training, and resolving IT-related problems.
• Document IT procedures, configurations, and support activities for reference and continuity.
• Collaborate with vendors and external support providers for hardware, software, or network services.
• Evaluate and recommend technology solutions to improve operational efficiency and support organizational goals.
• Stay updated on emerging IT trends and best practices to enhance system performance and security.

Who We're Looking For:
- Minimum age: 12
- Passionate about volunteering and open to learning new skills and softwares
- Complete training prior to start date
- Can commit to the shift schedule

Bonus Skills:
- Fluency/high proficiency in a language other than English
- Previous volunteer experience

We're looking forward to meeting you! Please submit your application at https://yorkeducation.org/volunteer/