Fund Development Manager

Are you passionate about community involvement and supporting women in need? Do you have experience with fundraising campaigns and want to help make a difference in the lives of women who are escaping gender-based violence? If so, we invite you to read on about YWCA Peterborough Haliburton, the work that we do, and how you can become part of this vital service as a Fund Development Manager in our Philanthropy Department.

ABOUT US:

YWCA Peterborough Haliburton provides safe shelter, resources and support to help women escape gender-based violence, build upon their existing strength, and move forward in their lives. With the help of our community, we’re interrupting the cycle of gender-based violence and creating a safer, more equitable future for all.

As a member of YWCA Canada, we are part of a global movement dedicated to ending gender-based violence in all its forms.

We are committed to engaging with all women and children in a manner experienced as allyship. We see women and their children at their most vulnerable moments; thus, we are in a position to offer an experience of trust, respect, and genuine care that has the potential to provide a key step towards healing. We take this responsibility seriously. Our work is rooted in principles of intersectional feminism and anti-oppression/anti-racism, is trauma and violence-informed, person-centered and focused on harm reduction. We intend to be as low-barrier as possible and responsive to women and their families in whatever ways they need us to be. We aim to lift each other, and other women, up.

Our hope, grounded in our shared passion and intentional approaches, makes for a powerful force against gender-based violence.

YWCA Peterborough Haliburton has an exemption to hire women or those identifying as women only.

POSITION PURPOSE:

Reporting to the Director of Philanthropy, the Fund Development Manager is responsible for soliciting and stewarding all gifts under $5,000 (from current and new individual, corporate and foundation donors), coordinating annual events, supporting third-party events, efficiently managing donor recognition, maintaining accurate donor records, and supporting fundraising activities. The Fund Development Manager has oversight of giving programs that target individuals at various giving levels and is responsible for communicating with individuals who donate $5,000 or less.

The position works closely with the Philanthropy Team to ensure that the financial goals of the organization are met and will represent the YWCA PH in public and one-on-one situations. The Fund Development Manager is fully responsible for their area of responsibility while working collaboratively as a dynamic team to meet annual revenue targets.

MAJOR RESPONSIBILITES:

Individual & Legacy Giving

• Lead individual and legacy giving at YWCA PH by meeting with donor prospects (under $5,000) and actively engaging them in a way that is authentic and meaningful; individuals are exceptionally stewarded with the intention to increase philanthropic support to meet development and organizational objectives.
• Manage a portfolio of prospective and current donors.
• Plan, develop, and oversee cultivation, solicitation and stewardship strategies for current and prospective donors, and working collaboratively with other members of the Philanthropy Team.
• Research interest, capacity and connections to develop a customized strategy for donors and prospective donors.
• Support major gift and legacy giving programs including the overall strategy, plan and case for support.
• Monitor progress, provides regular reports and initiates strategies and tactics with support of the Director of Philanthropy to achieve revenue, prospect and donor activity targets.

Donor Stewardship

• Share donor impact through prudent stewardship.
• Prepare donor correspondence, thank you letters, stewardship updates, prospect profiles, proposals and solicitation packages, etc.
• Actively contribute to the development of meaningful donor stewardship events and engagement opportunities for mid-level giving programs.
• Support a Relationship Manager approach and help YWCA PH's Senior Management Team to deliver on meaningful and memorable engagement of stakeholders and partners.
• Develop mini cases for support around key fundraising priorities.
• Serve as a YWCA mission ambassador by attending events in the community when requested to share YWCA mission impact and encourage involvement.
• Organize and integrate fundraising opportunities within YWCA PH’s signature and third-party events and works in collaboration with other Philanthropy Department staff to identify potential donors, outreach and engage in our work, and maintain above-industry standard retention benchmarks.
• Liaise with YWCA PH employees, clients and volunteers as needed to share inspiring stories that attract community giving.

Donor Database Lead

• Maintains the Donor Perfect database to ensure data integrity and reporting accuracy. Maintains all codes, table values and field definitions, duplicate records, including importing and exporting data files as required.
• Develops and ensures adherence to a naming and/or query folder structure.
• Creates and records new processes, ensuring accurate documentation reflects database configurations.
• Maintains database performance by troubleshooting problems.
• Ensures that data is maintained in accordance with security and privacy compliance standards, as well as CRA guidelines.
• Assists in training staff on database use, data entry standards, and security practices.
• Supports fundraising and communications campaigns and initiatives through segmented data for email campaigns and mailings. Supports user access and permissions to ensure appropriate levels of data access.

Administration

• Enter gifts received through various channels, including the YWCA Website, Canada Helps, cheques or cash, EFT, Credit Card, Bank, Staff Payroll, Stock or Security donations, Instacharge, Benevity, and Raisin.
• Generate acknowledgment letters and receipts in compliance with Canada Revenue Agency guidelines, ensuring timely and accurate delivery to donors.
• Prepare, process, and mail personal thank you cards for donations under $5,000.
• Regularly monitor team communication channels, addressing inquiries and requests promptly and professionally.
• Process immediate gifts and requests for information received via calls, visits, or e-mails. This includes arranging donation drop-offs and coordinating donations to be distributed to the appropriate location.
• Coordinate and manage outgoing mail, including donor correspondence and fundraising materials.
• Conduct thank you calls for all donations over $25 and under $5,000.
• Ensure donor information is up-to-date including researching obituaries and updating donor records accordingly and proactively contact donors to update payment information, ensuring continuity of monthly contributions.
• Generate and distribute annual tax receipts for monthly donors, ensuring compliance with Canada Revenue Agency guidelines.
• Utilize online tools and resources to enhance donor profiles and update records in the Donor Perfect system. Regularly review and update donor information, maintaining the integrity of the donor management system.

QUALIFICATIONS:

• Post-secondary degree in a relevant field with 4+ years’ experience in a charitable fundraising environment.
• CFRE is an asset.
• Demonstrated experience developing and executing successful annual giving programs, community fundraising initiatives, and corporate relations.
• Experience with communications.
• Skilled at building relationships and establishing trust.
• Strong written and verbal communication skills.
• Advanced understanding and commitment to quality service and best practice.
• Detail-oriented.
• Ability to deal with sensitive and personal information in a confidential manner.
• Acts with integrity, trustworthiness, humility, transparency and compassion.
• Multi-tasking ability required.
• Experience managing volunteers.
• Strong customer service orientation.
• Self-directed with an ability to organize, plan and prioritize.
• Flexible, adaptable and responsive to change.
• Ability to manage tight deadlines and infrequent periods of high intensity in work.
• Understanding of feminism and women’s-based organizations an asset.
• Must have valid Ontario driver’s license, insurance coverage, and reliable access to a vehicle.
• A satisfactory Criminal Reference Check with Vulnerable Sector Screening is required.
• The YWCA Vaccination Policy requires all employees to be fully vaccinated against COVID-19. Valid exemptions pursuant to the Ontario Human Rights Code will be assessed on a case-by-case basis.

YWCA Peterborough Haliburton has an exemption to hire women or those identifying as women only.

YWCA Peterborough Haliburton actively encourages applicants from all women-identified individuals from all equity deserving groups. YWCA Peterborough Haliburton embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. We thank all applicants and advise that only those selected for an interview will be contacted.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance to Human Resources at humanresources@ywcapeterborough.org.