Foster Inbox Administrator

Established in 2016, Fetch + Releash is a volunteer run dog rescue dedicated to saving dogs in need.

Our foster dogs come from a variety of different backgrounds such as pounds and shelters, strays and surrendered pets, both locally and abroad. Through our network of volunteers, foster homes, trainers and veterinarians, we strive to give every dog the loving forever family they deserve.

As a foster-based dog rescue, our foster dogs live in private homes across the Greater Toronto Area (GTA) where they receive the love and attention they need to prepare them for adoption.

Adoption

By collaborating with local and international communities, our mission is to save dogs in danger of homelessness, abuse, neglect or euthanasia. Once in our care, we match each dog with the loving forever family they deserve.

Advocacy

In addition to re-homing dogs, we are passionate about advocating for animal rights and educating the public on relevant issues such as:

• Backyard breeding
• Overpopulation and the importance of spay & neuter
• Chained animals

Dogs are sentient beings with the right to nutritious food, a life enriched with adequate exercise and mental stimulation, veterinary care and love.

Education

A dog is a lifetime commitment and not to be discarded due to health, lifestyle change or inconvenience. Some of the top reasons dogs end up in shelters are lack of training, lifestyle changes (i.e. new baby, marriage), relocation, cost of dog ownership, not enough time for pet etc. Our goal is to ensure our adoptive families are well versed in the realities of dog ownership and ready to make a lifetime commitment.

Volunteer Commitment

Fetch + Releash is powered by dedicated volunteers. Communication, accountability, commitment, and reliability are key to our success in finding dogs their forever homes.

Before applying, please ensure volunteering fits into your current commitments.

Your support makes a difference!

Position Summary:

We are looking for an experienced administration professional to manage our foster inbox. This person will be responsible for processing foster applications and answering general inquiries from interested foster applicants.

PRIMARY DUTIES AND RESPONSIBILITIES

• Managing the foster inbox for incoming applications and inquiries
• Reviewing foster applications, and ensuring the application form has been fully completed
• Contact foster applicants for missing information, or clarification
• Ability to recognize "red flags" in an application
• Checking inbox daily and respond to inquiries or refer to the appropriate team if needed

SUPERVISION EXERCISED

Number of direct reports: 0

SUPERVISION RECEIVED

As part of the Foster team and under the guidance and direction of the Assistant Foster Manager, works independently as well as part of a team.

WORKING CONDITIONS

• 100% Remote
• Remote training; a computer with a camera is required.
• The Team Lead will provide ongoing mentorship and step in with coverage when needed
• Time commitment: 2–4 hours per week — Workload varies depending on the number of applications, but volunteers should expect to contribute a few hours weekly.

QUALIFICATIONS & ATTRIBUTES

• Dog experience is a must — Volunteers should have hands-on experience with dogs and feel confident assessing basic behaviour, comfort levels, and suitability for adoption.
• Basic knowledge of dog behaviour and training (positive reinforcement required) — Understanding body language, stress signals, and reward‑based training methods is essential. All volunteers must align with our positive reinforcement–only approach.
• Strong interpersonal and communication skills — You’ll be speaking with potential fosters, gathering information, and representing the rescue. Clear, friendly, and compassionate communication is key.
• Reliable and committed — Consistency ensures a smooth process. Volunteers must be dependable and able to follow through on assigned cases.
• Organized and responsive (24–48 hour turnaround) — Adoption inquiries move quickly. Volunteers should be able to manage their time, respond promptly, and keep cases moving forward.
• Familiarity with Google Suite — Comfort using Google Meet, Sheets, Docs, and Gmail is required for interviews, documentation, and team communication.
• Team player attitude — Collaboration is essential. Volunteers should be supportive, respectful, and willing to work together to ensure the best outcomes for dogs and fosters.
• Dynamic personality with a passion for rescue — Enthusiasm, empathy, and a genuine love for helping dogs and people make this role rewarding and impactful.

What Fetch + Releash offers:

• Join a community of supportive dog lovers.
• Training, resources, and guidance.
• Flexible volunteering that fits your schedule and lifestyle.
• Rewarding experience of fulfilling our mission to helping dogs find their forever homes.
• Exclusive events for active volunteers only

We ask that only those who can make a serious long term 1yr commitment to volunteering with Fetch +Releash apply for this role.