Facilities Administrative Assistant Volunteer

Facilities Administrative Assistant Volunteer

Position Title: Administrative Assistant Volunteer

Volunteer Type:   In Person

Location: 3333 Finch Ave East

Volunteer Hours: Monday – Friday 9am – 11:30am OR 12:30pm – 3:30pm

Volunteers Needed: 1

Reports to: Facilities & Property Management Director

Position Summary: 

Responsible for providing a broad spectrum of administrative support to the Facilities and Properties Department such as researching, reporting, vendor business relations, tenant relationship and meetings.

Duties/Responsibilities:

• Assist with calling prospective tenants and residents.
• Designing posters and notices.
• Upload the tenant information to the system.
• Review tenant records with support and file appropriately.
• Files and track contracts record for vendor service contracts.
• Assists with tenant’s engagement and support.
• Assist with special assignments for project administration.
• Maintains Bulletin Boards for notices on a regular basis.
• Provides general administration support such as filing, assists with reading forms and photocopying.
• Complies with the organization’s “Client Safety”, “Health and Safety” policy statements and “Risk Management” policy.
• Able to deliver services in a safe and supportive manner.

Skill/Qualifications:

• Able to speak Cantonese and/or Mandarin as an asset.
• Communication and interpersonal skills, and ability to maintain confidentiality of information.
• Some customer services experience an asset.
• Computer skills with experience using Microsoft office including Word, Excel and Power Point.
• Detailed-oriented with a focus on quality and accuracy.  
• Organized, able to multi-task and prioritize, punctual and professional.
• Professional telephone manners and strong interpersonal communication skills.
• Ability to conduct research, analyze data and report.
• Ability to work in a team environment and independently with minimal supervision.

Working Environment:

• Primarily office environment, common facility areas (indoor /outdoor).
• Sitting in front of the computer terminal for long periods of time.
• May have frequent work interruptions.

Orientation/Training:

• Volunteer Services will conduct orientation on organization’s policies and procedures, including COVID-19 measures.
• IPAC Mandatory training for onsite positions – conducted by Volunteer Services.
• Training: Training will be provided, including one-on-one sessions to ensure you are comfortable and confident in the role. 
• Ongoing Support: Regular check-ins to ensure that volunteers feel supported and can provide feedback. 

Other: 

• Vulnerable Service Sector Check screening is mandatory.
• Proof of full vaccination or Medical Exemption Certificate is mandatory.
• Must be 16 years or older.

 Senior Persons Living Connected is a diverse work environment.  We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act.