Executive Director

MAiDHouse is a project of the Assisted-Dying Resource Centres Canada (ARCC), a Canadian, national, not-for-profit corporation and registered charity.

The MAiDHouse mission is to provide a comfortable and compassionate end-of-life experience to persons eligible to receive medical assistance in dying (MAiD), when their home is not an option. Those eligible to receive MAiD are able to access their provision with their own provider in a safe, reliable and comfortable space. The first of its kind in North America, the inaugural MAiDHouse location is in Toronto, Ontario. In 2024, we also established a location in Victoria, British Columbia.

MAiDHouse has three programming areas: Improving Access to Space for MAiD, Centre for Excellence for Research, Education, and Training, and Grief and Bereavement Resources and Supports. The MAiDHouse facility is the first of its kind in Canada, providing equal access to space for anyone eligible for MAiD. MAiDHouse services are provided free of charge.

For more information: www.maidhouse.ca

The Position

MAiDHouse is seeking a strategic and compassionate Executive Director who is interested in making a difference in equitable access to healthcare and choice of end-of-life care.

The new Executive Director will continue the excellent work to date and help sustain and strategically grow our community-based program, which provides alternative space for end-of-life choices for those eligible for MAiD in the GTA and Victoria. This is a unique opportunity to participate in a dynamic and vital community resource that supports the end-of-life experience for those eligible for MAiD and the people supporting them.

Responsible for general oversight of all areas of the organization, the Executive Director will leverage their skills and experience in leadership, operations and outreach to ensure MAiDHouse is functioning safely and efficiently and has the resources to meet its strategic and financial goals. An excellent relationship builder and manager, the Executive Director will act as the face of the organization working closely with a dedicated group of staff, Board members, clinicians and other volunteers to provide services and increase awareness and support for MAiDHouse.

A self-starter, with excellent communication skills, the Executive Director will promote our innovative community-based model and collaboratively define and chart current and future growth. Committed to supporting end-of-life choices and motivated by the opportunity to contribute to an organization in its early phase of development, the Executive Director will employ a strong commitment to community and display an innovative mindset to further develop current opportunities while seeking new ways to strategically position the organization in a manner that increases national reach and community impact, while remaining aligned to organizational values.

Key Duties & Responsibilities

Leadership, Planning & Governance

• Work collaboratively with the Board, staff and volunteers to maintain MAiDHouse’s vision, values and goals.
• Develop and implement a multi-year strategic plan that addresses organizational goals and objectives in partnership with the Board of Directors.
• Create an annual operating plan that translates the strategic objectives into actions that are consistent with the organization’s vision and values.
• Oversee a comprehensive annual program evaluation to support program quality and growth.
• Support research to identify barriers to further understanding of access to MAiD, and other relevant issues related to grief and bereavement and impact of our community-based model.
• Model awareness and sensitivity to the various cultures represented in Canada along with a demonstrated commitment to inclusivity, diversity, equality and accessibility.
• Attend all Board meetings, providing required materials in a timely and accurate manner, including Executive Director reports that update the Board on key results and progress towards annual and strategic goals.
• Provide regular reports to the Board regarding internal and external risks, outlining mitigation strategies as required.
• Support Board member recruitment and orientation.

Operations

• Support the building and ongoing monitoring of organization infrastructure (systems, policies, metrics etc.) to ensure ongoing quality, impact and efficiency of day-to-day operations and integrity of service.
• Oversee research and the tracking and collection of data which will be used to contribute to the greater understanding of the issues related to medically assisted dying.
• Ensure commitment to and compliance with CRA rules and regulations.
• Support Access to Space program and other programming which includes supporting and being present for MAiD provisions.
• Manage, coach and motivate four direct staff reports.
• Administer annual staff performance reviews.
• Work with the part-time accountant and Board Treasurer to oversee the annual budget process, monthly Board reports and annual audit.
• Support volunteer recruitment, development and retention to support operations.

Fundraising

• Partner with Board and fundraising staff to ensure appropriate engagement of the Executive Director role and senior volunteers within major donor activities.
• Work with fundraising staff to assess fundraising results to identify opportunities for growth and use findings to inform the annual fundraising plan.
• Collaborate with staff and volunteers to steward current donors and cultivate new donor relationships and revenue streams.
• Ensure timely submission of proposals and grant applications.
• Collaborate with staff, Board members, other volunteers and the community to enhance and promote the case for support.

Community Relations

• Identify, build and expand strategic relationships with those who supported someone who accessed MAiDHouse, community groups, healthcare, government agencies and clients that will advance organization goals.
• Work with staff to enhance all aspects of the annual communications plan including brand development, external relations and social media.
• Act as the primary spokesperson and attend functions, media events and public meetings in support of strategic objectives.
• Represent MAiDHouse on relevant committees and/or assign staff/volunteers as required.

Qualifications and Competencies

• Passion and support for the rights of Canadians for end-of-life choice with a strong commitment to the mission of MAiDHouse.
• Passion for community-based models of non-profit organizations.
• Progressive senior leadership roles in the health and/or non-profit sector.
• Experience creating strategic and operational plans and building metrics to track results.
• Knowledge of the laws and policies that govern Canadian charities is a definite asset.
• Proven ability to support revenue growth and cultivate relationships to increase organization revenue.
• Knowledge/exposure to fundraising, government relations and public relations would be an asset.
• Proven history managing, coaching and evaluating high performing staff and volunteer teams
• Skills in community outreach with demonstrated ability to increase networks of support.
• Strong understanding of financial management of an organization including proper controls, budget preparation, analysis, decision making, and reporting.
• Demonstrated ability to perform as a hands-on leader with the ability to support both strategic and tactical activities including providing back up for staff and volunteer roles.
• Excellent verbal and written communication and presentation skills with the ability to effectively communicate organization mission and case for support to donors, other key partners and the community.
• Experience working with a Board of Directors, along with a strong understanding of the Board role and other best practices related to governance.
• Demonstrated ability to bring together diverse groups to work toward a common goal to advance an organization’s mission and vision.
• Comfort with the unexpected and ambiguity, with the ability to manage, emotionally heightened situations.
• Ability to establish boundaries, self-reflect and maintain strict confidentiality.
• Effective project management, delegation and problem-solving skills
• Experience with all standard office equipment and software packages, including MS Word, Excel, PowerPoint, Outlook. Experience with fundraising software and MailChimp is a definite asset.
• A degree in social services, management, a health-related field or other relevant field or a combination of training, skills and experience.

Key Qualities

• Committed to compassionate end-of-life care
• Empathetic
• Strategic and achievement-oriented
• Dynamic communicator
• Innovative
• Able to analyze and synthesize diverse sources of information
• Organized and able to multitask
• Self-reflective
• Self-directed
• Collaborative

Work Conditions

• Work is performed in a controlled environment e.g., private, or semi-private office or cubicle or virtually.
• Work may require some physical effort (walking around and between floors via stairs, lifting and standing) and/or prolonged periods of sitting at a desk and working on a computer.
• Work involves engagement in what can be an emotionally charged topic.
• The final candidate will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

Application Instructions

To apply for this senior leadership role please include a cover letter and CV and send to info@maidhouse.cawith the subject line: Executive Director. The posting closes on October 6, 2025, at 5pm ET.

Please note: We thank all applicants for their interest but only candidates selected for an interview will be contacted regarding next steps. No phone calls please.

Persons with disabilities who anticipate needing accommodations for any part of the search process may contact, in confidence, info@maidhouse.ca

MAiDHouse Statement of Diversity & Inclusion

MAiDHouse is committed to ensuring the value of diversity is upheld in everything that we do for our clients, visitors, health care practitioners, employees, volunteers, and the broader community. MAiDHouse welcomes and supports all people, regardless of ability, age, gender, race, gender identity, sexual orientation, or beliefs. It is incumbent upon MAiDHouse staff and volunteers to share the responsibility of creating and maintaining an environment of mutual respect and support.

MAiDHouse promotes the principles of and adheres to the tenets of the Human Rights Code and is an equal opportunity employer.