EXECUTIVE AND ADMINISTRATIVE ASSISTANT

Join us as we bring hope and healing to the world’s most vulnerable children, caught in the cycle of poverty and disability.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

Why This Role Matters

As Executive & Administrative Assistant, you will support Hope and Healing International’s Leadership Team (LT) and the Board of Directors maintaining a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment. The position also supports the Chief Finance & Administration Officer in managing day-to-day facilities and administrative tasks.

Employment status: Salaried, Full-Time 35 hours per week. (This posting is for an existing vacancy)

Salary: $50,000 – $60,000 + Benefits & RRSP

Location: 1600 16th Ave - Unit 1, Richmond Hill, Ontario

What You’ll Do

You will provide high-level administrative and organizational support in a charitable, mission-driven organization, including:

Executive & Leadership Support

• Manage complex calendars, correspondence, travel arrangements, and expense reports for the Executive Director (ED) and Leadership Team (LT).
• Provide day-to-day administrative support, including preparing correspondence and compiling documents and materials for meetings.
• Coordinate Leadership Team meetings by preparing agendas, documenting meeting summaries, tracking action items, and following up as needed.
• Communicate with staff on behalf of the ED and LT, and coordinate logistics for staff meetings, events, and devotions.
• Support the Executive Director’s external commitments related to Hope and Healing, including service on boards, committees, and professional networks.

Board & Governance Support

• Serve as the primary administrative liaison to the Board of Directors.
• Coordinate quarterly Board meetings and related events.
• Prepare, compile, assemble, and distribute Board and committee materials.
• Support Board committees with administrative coordination and documentation.
• Arrange travel and hotel accommodations for out-of-town Board members and process travel reimbursement requests.
• Maintain and administer the cloud-based Board portal application (BoardEffect).

Office & Operations Support

• Maintain confidential files, records, and contact information with discretion and accuracy.
• Arrange complex international travel, itineraries, and agendas for overseas travelers.
• Provide front desk support as needed, including answering phones, receiving deliveries, and welcoming and signing in visitors and guests.
• Assist with general administrative and workplace office duties and act as liaison with the property manager.
• Participate as an active member of the Workplace Wellness Committee and the Joint Health & Safety Committee.
• Assist with special projects and other administrative responsibilities as required.

Our ideal candidate would have:

• Bachelor’s degree or an equivalent combination of education and experience.
• 5–10 years of experience providing senior-level administrative support, preferably in a nonprofit or mission-driven organization.
• Strong organizational skills with the ability to manage and prioritize multiple tasks seamlessly and with excellent attention to detail.
• Demonstrated ability to work effectively with a broad range of stakeholders, including major donors, Board members, and staff.
• Excellent written and verbal communication skills, including strong writing, editing, grammar, research, and document preparation abilities.
• Project management skills, with the ability to track deadlines and coordinate multiple initiatives.
• Ability to work independently, exercise sound judgment, and handle sensitive information with professionalism and discretion.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general Windows-based applications.
• Experience with fundraising databases or donor management systems is an asset.
• Previous experience in a nonprofit or charitable organization is considered an asset.

Working conditions and other requirements:

• Hybrid work environment, with the ability to work from the office and remotely.
• Work from home up to two days per week, based on organizational needs.
• Standard office environment when working on-site.
• Occasional domestic travel may be required.
• Occasional international travel, including travel to developing countries, may be required.
• Availability to work occasional evenings and weekends to support Board meetings and organizational activities.
• Must be fully committed to ensure that Hope and Healing International is a child/adult-at-risk safe organization.
• Must be fully committed to the core values and mission of Hope and Healing International.
• Must be eligible to work in Canada.

Why You’ll Love Working at Hope and Healing International

• You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
• You can bring your faith to work – it makes for an awesome atmosphere.
• Flexibility and work-life balance are important to us, so we provide a hybrid work model (two work-from-home days each week for most roles) and remote work opportunities.
• We love spending time with friends and family, so we end work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.
• We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
• Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement and an Employee Assistance Program (EAP).

A Great Place to Work

We are proud to have been certified as a Great Place to Work® for our third consecutive year, reflecting the supportive and cohesive culture we’ve built and for inspiring employees to do great work!

If this tempts you even a little bit and you meet the minimum requirements, let’s set up a conversation.

Please forward your cover letter and resume by February 6, 2026.

Only applications with cover letters will be considered

Our Commitment

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Hope and Healing International is a ‘child-and-adults-at-risk safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.