Drop-in Worker - Part Time, Contract (Multiple)

Summary

During the winter months, extreme cold temperatures exacerbate the challenges faced by individuals experiencing homelessness, making it crucial that our Drop-In center extend its hours to ensure safety and access to critical services. This role will support the operations of our winter program hours.

The Drop-In Program Worker works with the drop-in team to ensure the smooth operation of the Drop-In program and its related services to PARC members (a member is defined as any or all of the following: psychiatric survivor, marginalized, homeless/under-housed or socially isolated person).

Responsibilities

Drop-In Program Worker carries out a variety of duties during drop-in operations direct/personal member support, crisis interventions, responding to member concerns and making recommendations for further support activity and running small group activities and recreational programs as assigned. Drop-In Program Worker carries out various assigned tasks supporting different aspects of the weekend or weekday drop-in program on a shift by shift basis.

Drop-In Program Worker provides support and friendly contact for all members using the centre. The Drop-In Program Worker upholds safety and the preservation of a healthy space and access to PARC for all members.

Drop-In Program Worker will assist in the development of community resources, use creative strategies to address systemic issues, and contribute to public education and awareness.

The practice of the Drop-In Program Worker is guided by the agency’s standards (policies & procedures) and relevant legislation, including the Mental Health Act and professional standards and ethics.

Qualifications:

• Minimum of 2 years direct experience in a community mental health or community development setting with marginalized people, socially isolated adults, psychiatric survivors and homeless/under-housed people;
• Post-secondary education in a related field or combination of education and experience.
• Sound knowledge of the issues presented by psychiatric survivors & marginalized people who have been homeless or under-housed and pertinent legislation. Broad experience with individual, family, and systems advocacy. Counselling, crisis prevention and intervention experience. The ability to demonstrate sound judgment;
• A justice-based analysis of social service provision, experience in navigating systemic barriers to resources and experience providing personal support for high need /high-risk populations, gained either through life experience, front-line work, social work education or some combination of the above;
• Excellent communication skills, organizational skills, written skills, and computer skills;
• Possess the ability to work effectively in a high-stress environment with a diverse team;
• Experience with supporting and overseeing the work of member workers, students and volunteers;
• Experience with system navigation about our members experience including housing-especially eviction prevention, legal, food security, diversity/inclusion and income security;
• Experience with advocacy or community organizing.

Hours of Work: The work schedule for the Part-Time Drop-In Program Worker to April 15, 2025. Shifts are Monday to Thursday, 12:30PM to 6:30 PM or 1PM to 7PM

PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted.

If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.