Donation Processing and Data Entry Volunteer

2025 Donation Processing and Data Entry Volunteer Food Banks Mississauga’s vision is a Mississauga where everyone is food secure.

Purpose The Donation Processing and Data Entry Volunteer will support the Development team by processing donations in a timely manner and providing exceptional customer service to donors. Responsibilities ● Process financial and in-kind donations (mail, cash, cheque, credit card, online, phone-in,

food) and create donor, gift, pledge and payment records

● Enter data from external systems (e.g. MailChimp, Canada Helps, Paypal, Benevity, Primarius (food inventory system), etc.) using import technology and/or by manual data entry from reports generated by these systems

● Produce receipts and acknowledgment letters

● Follow up with lapsed monthly donors to update payment information via phone, email, and mail

● Perform database administration tasks such as duplicate record merging, clean-up, and quality control

● Participate and provide assistance in activities, initiatives, and special projects as requested Qualifications ● Experience with data entry/databases, working with Raiser’s Edge an asset ● Strong attention to detail

● Basic Google Suite, MS word & MS excel skills

● Demonstrated work ethic and passion to further Food Banks Mississauga’s mission

Reports to: Upasana Datta Pal, Donor Care & Database Specialist Location: 4544 Eastgate Parkway, Mississauga (this is an in person role) Duration: 12 month minimum commitment Time Commitment: Minimum one four-hour shift per week. Number of shifts may increase to two to three per week from September to February. Training Provided: On-site training will be provided

If you have any questions about the role, contact Upasana Datta Pal at udattapal@foodbanksmississauga.ca.

As part of its commitment to racial justice and reconciliation, Food Banks Mississauga encourages candidates who are Black, Indigenous, and People of Colour to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.