Dog Volunteer Manager

Dog Volunteer Manager

Love dogs? Great with people? Join us as the Dog Volunteer Manager and help build a strong, passionate community of volunteers who care for our shelter dogs. You’ll lead and support a small team of coordinators, improve volunteer systems, and ensure every volunteer feels welcomed, supported, and set up for success.

Reports to: Senior Dog Manager

What You’ll Do:

Lead & Support Our Volunteer Team

• Oversee and mentor volunteer coordinators (training, scheduling, and recruitment).
  
• Recruit, screen, and onboard new dog team volunteers.
  
• Ensure volunteers understand our values, policies, and procedures.
  

Keep Things Running Smoothly

• Maintain shift coverage by managing volunteer schedules and floaters.
  
• Monitor shelter needs and adjust staffing plans as needed.
  
• Ensure safety and consistency in how we care for our dogs.
  

Make Volunteering a Great Experience

• Help develop and deliver engaging orientation and training programs.
  
• Keep volunteers connected with regular updates and communications.
  
• Provide feedback, recognize contributions, and address concerns with care.
  

Improve & Grow Our Program

• Work with the Dog Team to improve systems and processes.
  
• Track key metrics like volunteer retention, training completion, and shift coverage.
  

Time Commitment:

This role requires a commitment of approximately 10-15 hours per week, with flexibility to work remotely and occasionally on-site at our Etobicoke shelter. Some evening or weekend availability may be needed for team meetings or events.

Qualifications:

To thrive in this role, you’ll need:

• At least 3 years of management experience (volunteer or employee), including team leadership, performance management, and conflict resolution.
  
• Experience recruiting, training, and mentoring team members.
  
• Strong organizational and time management skills.
  
• Confidence in decision-making and the ability to remain calm under pressure.
  
• Comfort working independently in a self-directed role, as well as collaboratively with others.
  
• A love for dogs and belief in the power of community
  

Non-profit or shelter experience is a plus, but not required — we’re looking for someone who’s people-focused, solution-oriented, and passionate about helping dogs.

Perks: Flexible schedule, a passionate team, and lots of wagging tails

If you’re passionate about dogs, enjoy working with people, and are ready to take on a greater leadership role, we’d love to hear from you.

To apply, please send the following to hrcoordinator@etobicokehumanesociety.com by Thursday, November 28:

• Your resume (volunteer or professional experience welcome)
• A brief expression of interest outlining your relevant experience and why you’re interested in the role

We appreciate your interest in joining our team and thank you in advance for taking the time to apply. We look forward to reviewing your application.