Director, Resource Development

Position: Director, Resource Development

Position: Director, Resource Development

Full-time: 37.5 hours per week (Occasional evenings/weekends for events)

Location: Ottawa, ON

Reports To: Executive Director

Salary: $72,000 - $82,000 annually

Benefits: Comprehensive health, dental, and vision care benefits, along with three weeks of vacation to start.

This is a remote working opportunity, with the necessity to travel locally at times. The successful candidate must reside in the Ottawa region and is expected to be available for in-person activities including but not limited to administrative tasks, meetings, events, and program-related functions at key points in the year.

About the Caring and Sharing Exchange (C&SE)

The Caring and Sharing Exchange (C&SE) is an Ottawa-based charity dedicated to assisting individuals and families in need through our Christmas Exchange and Sharing in Student Success programs. Founded in 1915, our mission is to provide our neighbours in need with relief and dignity during difficult times of the year.

The backbone of our organization is the Coordination Service, which eliminates any duplication of service amongst almost 200 local agency partners to ensure equitable distribution of donor dollars in the community. This unique service ensures that community resources are shared as fairly and efficiently as possible, allowing us to help thousands more children and families every year.

As we enter a period of renewed focus and growth, we are looking for a dedicated fundraising professional to join our team. We operate as a lean, highly collaborative team where every role has a direct, visible impact on the well-being of our neighbours in Ottawa.

Role Overview

The Director, Resource Development is a vital member of our team dedicated to strengthening our community's spirit of giving. This is a unique opportunity for a fundraiser who thrives on variety: you will coordinate our approach to individual gifts and corporate partnerships, while ensuring the careful stewardship of our donor data and administrative operations.

We are looking for a relationship-driven professional who can manage the day-to-day requirements of a multi-year development strategy while remaining grounded in the details that ensure our donors feel valued and our records remain accurate and reliable. You will join a passionate team that values collaboration above all else, working closely with the Executive Director and the Program Manager to support community impact.

Key Professional Responsibilities

1. Community Giving & Resource Development

• Corporate & Business Partnerships: Develop corporate sponsorship opportunities and proactively engage the Ottawa business community to foster new financial partnerships and workplace giving initiatives.
• Individual Gift Development: Cultivate and steward a pipeline of individual donors at all levels, using your experience in successfully securing gifts to advance our mission.
• Grant Management: Research, write, and manage grant applications for foundations and government bodies, with a focus on local, Ottawa-based funding opportunities.
• Diversified Fundraising: Manage a multi-channel development program including direct mail, monthly giving, teacher gifts, e-campaigns, and third-party community initiatives.
• In-Kind Support: Work in partnership with the Program Manager to secure in-kind donations that support our programs, including school supplies and food hamper items.

2. Donor Stewardship & Community Presence

• Relationship Management: Act as a primary point of contact for supporters, ensuring they receive meaningful updates, impact reports, and personalized stewardship.
• Community Engagement: Represent C&SE at external committees, community events, and networking opportunities to help raise our profile within the city.
• Event Co-ordination: Provide co-ordination for existing community-led initiatives and support the potential development of new internal fundraising events as organizational needs grow.

3. Operational Excellence & Administration

• Data Stewardship: Manage the entry of all donations into our database. You will ensure that every donation is recorded with a high degree of accuracy to support seamless tax receipting and transparent reporting.
• Financial Oversight: Manage incoming mail and prepare bank deposits for all pledge receivables.
• Liaison & Support: Act as the primary contact for Canada Helps and manage the general info@ email account, providing exceptional service to our donors and the public.
• Program Support: Assist with the annual backpack packing event, Christmas Exchange duplication checks, and other core organizational activities as part of our collaborative team.

The Ideal Candidate

• A Relationship Builder with Exceptional Communication Skills: You are passionate about connecting with supporters and local businesses. You build trust through outstanding writing and presentations, and your ability to communicate effectively, ideally in both English and French, ensures our community feels heard and valued.
• A Thoughtful Professional who jumps in to help: You are happy to roll up your sleeves, whether that means coordinating a new giving initiative, packing school supplies for a child, or carefully entering a batch of donation cards. A CFRE designation or deep knowledge of the Ottawa philanthropic landscape is considered a significant asset in this role.
• A Meticulous Steward of our Community’s Trust: You have an eye for the small things and take pride in knowing that every record we keep is accurate. You understand that managing high-volume data entry and financial administration with a high level of precision is the foundation of reliable donor stewardship.
• A Compassionate Team Player: You believe in our "all-hands-on-deck" culture and thrive in a small, supportive environment where everyone works together to make life a little easier for our neighbours.

Why Join Us

Joining the Caring and Sharing Exchange means joining a small but mighty team where your work translates directly into meaningful support for individuals and families in our community.

• Meaningful Impact: Play a central role in the development work of an organization that has been a household name in Ottawa philanthropy for over 100 years.
• Collaborative Culture: Work in a supportive, high-trust environment where your voice is heard and your expertise is valued.
• Flexibility & Balance: We recognize the importance of life outside of work and offer a flexible environment to help you manage your professional and personal commitments.

Qualifications

• Experience: 3-5+ years of progressive fundraising experience with a documented history of securing gifts across multiple channels.
• Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, Outlook). Experience with donor management software (CRM) is required.
• Education: Post-secondary degree in a relevant field or an equivalent combination of education and training.

How to Apply

Applications are being accepted until Tuesday, April 14th and interviews will be scheduled on a rolling basis. Interested candidates are encouraged to apply as soon as possible. The anticipatory start date for this position is early May.

To apply, please email your resume and cover letter to Matthew Mitchell at director@caringandsharing.ca. In your application, please ensure you highlight your track record in development.

The Caring and Sharing Exchange proudly recognizes and welcomes the diversity of our community and strives to be inclusive for all. Diversity includes, but is not limited to, age, gender, ethnicity, physical and mental disabilities, sexual orientation, race, nationality, lifestyle, religion, and education.

We thank all applicants for their interest; however, only those under consideration for the role will be contacted. As part of our recruitment practices, Artificial Intelligence (AI) will not be used in the screening, assessment, or selection process for this job posting.