Director, National Food Operations

About Food Banks Canada

At Food Banks Canada, our commitment stretches across the nation, tirelessly supporting and enhancing the work of over 5,500 food banks and community organizations. We invest in, advocate for, and bolster their critical efforts. Through diligent research, we delve into the root causes of food insecurity, devising actionable solutions informed by our findings as we work to create a Canada where no one goes hungry.

In 2024, Waterstone Human Capital recognized our workplace for embodying one of Canada’s Most Admired™ Corporate Cultures of the year. This distinction highlights best-in-class Canadian organizations with cultures that have helped them enhance performance. For us, performance means advancing our mission and achieving organizational goals collaboratively with a team that is happy, healthy and engaged.

Our efforts and impact are expanding, and we're opening doors for passionate, teamwork-driven professionals in search of a career that's both meaningful and captivating. Bilingualism (English/French) is an asset for all our roles at Food Banks Canada as we support Canadians across the country.

About the Role

We are seeking an experienced and strategic leader to join our team as Director, National Food Operations. In this role, you will advance our mission of a Canada where no one goes hungry by leading national food procurement, logistics, and operational partnerships. You will oversee a high-performing team, building sustainable supply chain solutions that increase the availability of consistent and nutritious food for food banks across the country. This position provides the opportunity to develop and implement innovative strategies, manage key operational programs, and cultivate strong relationships with industry partners, donors, and the broader food bank network. The ideal candidate brings extensive experience in food procurement and supply chain management, exceptional leadership and analytical skills, and a collaborative approach to problem-solving that drives meaningful impact.

What You Will Be Doing

• Develop and implement annual plans for logistics, procurement, and operational partnerships aligned with organizational objectives and in support of FBC’s strategic plan
• Lead, mentor and support a high-performing cross-functional team, fostering a positive culture of collaboration, accountability, and continuous improvement
• Oversee operational verticals including: logistics, procurement, and operational partnerships
• Develop and maintain positive relationships with food industry donors, logistics companies and other suppliers, along with network leaders active in food acquisition and distribution
• Work collaboratively with internal teams on donor prospecting and solicitation to help secure and leverage strong partnerships that expand food acquisition and services needed to improve operations and reduce costs for both FBC and the network.

What You Will Need

• Completion of an undergraduate degree or equivalent in a related field
• Minimum 6 years’ experience in food procurement and supply chain management, preferably with a retailer or manufacturer
• Demonstrated strategic and analytical thinking skills
• Experience in undertaking and implementing systems change and business operations
• Highly organized with the ability to successfully multi-task and meet deadlines
• Proven track record of successfully working in a highly collaborative and complex organizational environment
• Extensive experience in handling budgets, food procurement and logistics
• Demonstrated leadership and management skills including team building, collaboration, and conflict management
• Exceptional oral and written communication skills with a strong customer service orientation and comfort presenting to varied audiences
• Bilingualism (English/French) is an asset

Working Conditions

• Full-time, Monday-Friday, with occasional evening and weekend work
• The position is home-based and can be located anywhere in Canada
• Occasional travel within Canada may be required

Application Information:

If this opportunity to work with an exciting, growing, national non-profit appeals to you, please apply with your cover letter and resume. Additional information on this role can be found in the full job description.

This posting will remain open until noon PST Friday, January 23rd, 2026.

We look forward to hearing from and connecting with you!

Food Banks Canada believes that diversity is the cornerstone of excellence within our team and mirrors the community we serve. We warmly invite candidates of all genders, ethnicities, cultural backgrounds, sexual orientations, and abilities to apply. Committed to an accessible recruitment journey, Food Banks Canada ensures a barrier-free experience. Should you be approached for a job opportunity, please reach out to alleta@engagedhr.com if you require accommodations.

We thank all those who apply but only those applicants who are selected for an interview will be contacted.

Our recruitment process relies on human review. We do not use artificial intelligence (AI) tools to screen, select, or assess candidates.