Director of Member Programs & Engagement

Be Part of an exciting time within OAMHP The Ontario Association of Mental Health Professionals (OAMHP) is entering a new and exciting phase of growth and innovation. We are looking for an ambitious, strategic, and values-driven leader to join our senior team: Director of Member Programs and Engagement This role presents an outstanding opportunity for an experienced manager and leader who is ready to move into director-level leadership. If you're career-minded, passionate about mental health, and ready to help shape the future of a dynamic professional membership association — we want to hear from you.

Job title Director of Member Programs & Engagement

Reports to Executive Director

Employment Category Full-time, Permanent

Compensation & Benefits  Competitive salary commensurate with experience  Health and dental benefits

Job Summary The Director of Member Programs and Engagement leads the strategy, design, and execution of programs, services, and partnerships that strengthen member value and foster a vibrant, engaged professional community. This role drives revenue through membership growth, professional development offerings, and strategic collaborations. The ideal candidate is a creative and self-motivated leader who inspires others through influence rather than authority and thrives in a highly networked, member-centric environment.

Key responsibilities

Strategic Leadership & Engagement  Develop and implement a membership growth and engagement strategy aligned with

organizational goals and financial sustainability.  Lead the creation of high-impact programs that enhance professional development,

practice excellence, and peer-to-peer learning.

Revenue Generation & Innovative Programming  Design and deliver innovative continuing education offerings, including webinars,

workshops, and conferences, that generate revenue and build member loyalty.  Introduce tiered offerings or exclusive content to support value-driven membership and

sponsorship packages.

Partnership & Stakeholder Development  Establish and grow strategic partnerships with academic institutions, training providers,

sponsors, and related associations to co-create value and expand reach.  Represent the organization in external networks, industry events, and collaborations

that build visibility and influence.

Committee and Certification Leadership  Provide professional guidance and staff support to the Professional Development and

Certification Committees.  Oversee certification standards, pathways, and learning platforms to ensure a robust

and credible credentialing experience.

Operational Excellence & Member Insights  Supervise membership and program staff, fostering a collaborative, high-performance

culture.  Collect, analyze, and apply member feedback and engagement data to inform

improvements and measure success.  Leverage digital tools, including LMS and CRM platforms, to enhance the member

experience and streamline operations.

Equity, Diversity, and Inclusion Lens  Embed equity, diversity, and inclusion principles into all aspects of member

engagement, program design, and partnerships.  Ensure programming and services reflect the diverse identities, needs, and perspectives

of members.  Actively seek opportunities to reduce barriers to access and foster a welcoming and

inclusive professional community.

Required Qualifications  Post-secondary degree in education, psychology, health, nonprofit leadership, or a related

discipline.  Minimum 7 years of progressive experience in program development, membership

engagement, or stakeholder management.

 Proven track record of generating revenue through programming, partnerships, or membership models.

 Exceptional planning, facilitation, and relationship-building skills.  Demonstrated ability to lead through influence, motivate teams, and manage competing

priorities with creativity and initiative.  Knowledge of health or mental health professional sectors  Experience with learning management systems (LMS), CRM, or event management

platforms would be an asset.  CSAE Association Management Certification (or willingness to pursue).

Working conditions  Work is performed primarily in a standard office environment.  Ability to work remotely.  Flexibility to work some evening and or weekends.  Hybrid (3–4 days in office).  Some travel required.

Physical requirements  Primary functions require sufficient physical ability and mobility to work in an office

setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.

 The incumbent in this position frequently communicates with internal and external stakeholders who require information or need support regarding the association’s membership.

Application

OAMHP is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQ+ community. Please submit your resume and cover letter in a single PDF to careers@oamhp.ca. Application deadline: August 15, 2025. We thank all applicants for their interest; only those selected for an interview will be contacted.