Director, Community Engagement

Employment type One-year renewable, part-time term

Hours 0.5 FTE — 18.75 hours per week

Schedule Normally 2.5 days per week, with flexibility for community events and business meetings

Compensation $30-35 per hour, with paid vacation and sick days

Location Primarily in person in Orléans (K1C), Ontario

Reports to CCC Board of Directors

About Community Compassion Centre

Community Compassion Centre (CCC) is an independent registered charity and Ottawa Food Bank member agency serving neighbours in K1C in Orléans, Ontario, Canada. CCC provides food-bank services grounded in compassion, dignity, respect, and responsible stewardship.

In 2025, CCC served 1,433 unique individuals from 415 households and provided more than 30,000 days of food support to neighbours in K1C.

CCC has reached an important stage in its development. Growing community need and CCC’s transition to independent charitable status have created an immediate need to expand and diversify financial and in-kind support.

Position Overview

The Director, Community Engagement leads CCC’s external engagement, community partnership, donor stewardship, and fundraising activities. The primary purpose of the role is to increase financial and in-kind support by building strong, sustained relationships with businesses, community organizations, service clubs, faith communities, donors, and other prospective partners.

This is a hands-on leadership role in a small community-based charity. The Director will personally lead relationship development and fundraising activity rather than manage a large development team. The Director will be expected to initiate outreach, secure meetings, present partnership opportunities, make appropriate funding requests, follow up consistently, and maintain a disciplined prospect and partnership pipeline.

The Director reports to the Board through the Board Chair and works collaboratively with the Director, Operations to ensure that engagement initiatives align with CCC’s operational capacity, priorities, and services.

Scope of Responsibility

Fund Development and Resource Growth

• Develop and implement a focused annual community engagement and fundraising plan aligned with CCC’s financial priorities.
• Identify, research, and prioritize prospective business, corporate, community, faith-based, and individual partners.
• Secure introductory meetings and present opportunities for financial gifts, recurring support, community investment partnerships, food drives, workplace campaigns, and in-kind contributions.
• Prepare tailored proposals, presentations, correspondence, and follow-up materials.
• Make appropriate financial and in-kind requests on behalf of CCC and maintain consistent follow-up toward clear next steps.
• Diversify CCC’s base of support and develop a sustainable pipeline of prospective partners and donors.

Community Engagement and Partnerships

• Build relationships with business owners, professionals, community leaders, service clubs, faith communities, and public or community organizations in Orléans and the surrounding area.
• Represent CCC at relevant business, community, networking, and partnership meetings and events.
• Increase awareness of CCC’s work, community impact, and partnership opportunities.
• Act as a professional and trusted ambassador for CCC and strengthen the organization’s credibility and visibility in the community.

Donor and Partner Stewardship

• Build and maintain strong relationships with current, past, and prospective donors and community partners.
• Develop appropriate recognition, renewal, re-engagement, and stewardship approaches.
• Ensure commitments to donors and partners are acknowledged and fulfilled.
• Prepare impact updates and renewal communications and support the continued stewardship of CCC’s existing corporate and community relationships.

External Communications and Social Media Oversight

• Provide strategic oversight of CCC’s external communications and social media presence in support of fundraising, community awareness, donor stewardship, and partner recognition.
• Establish communications priorities and maintain a practical content calendar.
• Coordinate content contributions from staff, volunteers, Board members, and community partners.
• Ensure communications are accurate, consistent, respectful, and aligned with CCC’s mission and brand.
• Monitor engagement and identify opportunities to strengthen CCC’s public profile.

Scope clarification: Routine graphic design, photography, videography, and high-volume content production are not primary responsibilities of this role. The Director oversees and coordinates communications so that partnership development and revenue growth remain the central focus. However, skills in this area are considered an asset.

Planning, Tracking, and Reporting

• Maintain an organized and current prospect, donor, and partnership pipeline.
• Track outreach, meetings, proposals, commitments, outcomes, and next steps in CCC’s designated systems.
• Establish practical measures of progress and provide regular written and verbal reports to the Board.
• Monitor results and recommend adjustments to engagement and fundraising strategy.
• Contribute to annual planning, budgeting, and organizational sustainability discussions.

Collaboration and Accountability

• Work collaboratively with the Board, Director, Operations, staff, volunteers, and community representatives.
• Support Board members and the Director, Operations in donor meetings and community presentations, as appropriate.
• Exercise sound judgment, maintain confidentiality, and work within CCC policies, approved budgets, and strategic direction.

Qualifications and Experience

• Experience in fundraising, donor relations, community engagement, business development, sales, account management, corporate relations, public relations, or a related field.
• Demonstrated ability to develop relationships that lead to financial, in-kind, or strategic support.
• Confidence initiating conversations, securing meetings, presenting opportunities, and making appropriate financial requests.
• Strong knowledge of, or established relationships within, the Orléans business and community environment.
• Excellent interpersonal, written, presentation, and follow-up skills.
• Strong organizational ability, attention to detail, and capacity to work independently.
• Comfort using Microsoft 365 and basic donor, prospect, or relationship-tracking tools.
• Understanding of social media and external communications.
• Sound judgment, discretion, integrity, and respect for confidentiality.
• Alignment with CCC’s faith-based mission and affirmation of the Nicene Creed
• Commitment to compassion, dignity, respect, and responsible stewardship.

French-language proficiency is strongly preferred.

Experience in the charitable or nonprofit sector is an asset but is not required. Candidates with strong local business, sales, communications, or community leadership experience are encouraged to apply.

Measures of Success

• Growth in financial and in-kind support.
• New and renewed business and community partnerships.
• Number and quality of substantive partnership meetings and funding requests.
• Donor and partner retention and stewardship.
• Strength and value of the active prospect pipeline.
• Quality and consistency of follow-up, tracking, and reporting.
• Increased community awareness of CCC and its impact.

Working Conditions

• The role is based primarily in person in Orléans, with regular activity in the K1C community.
• Some administrative work may be completed remotely by agreement.
• Local travel to meetings and community events will be required; access to reliable transportation is required.
• The Director will work an average of 18.75 hours per week. The schedule will vary based on fundraising activities, community events, business meetings, and organizational priorities, and may regularly include evenings and weekends. Working hours will be arranged flexibly to reflect these requirements.
• Reasonable approved business expenses and work-related mileage will be reimbursed in accordance with CCC policy.

Term and Compensation

This is a one-year renewable, part-time position at 0.5 FTE (18.75 hours per week). Compensation is $30-35 per hour, with paid vacation and sick leave in accordance with CCC policy and the employment agreement. Renewal will be based on organizational needs, funding, performance, and the continued development of CCC’s community engagement and fundraising capacity.

Accommodation

Community Compassion Centre is committed to respectful and inclusive recruitment. Applicants who require accommodation during the recruitment process are invited to identify their needs when contacted.