Digital Platform Coordinator

Job Description: Digital Platforms Coordinator

Position: Digital Platforms Coordinator

Reports to: Digital Engagement and Communications Manager

Location: Remote, with occasional in-office meetings.

Type: Full-time

Overview

Are you passionate about digital technology and delivering exceptional online experiences? We are seeking a skilled, detail-oriented Digital Platforms Coordinator to join our team in a collaborative, remote work environment. In this role, you will be responsible for building, formatting, and maintaining digital content across multiple platforms, ensuring optimal performance, brand consistency, and a seamless user experience.

Working closely with our digital engagement and fundraising teams, you will support the technical execution of campaigns and initiatives, ensuring systems operate efficiently behind the scenes. From email marketing tools to CRM platforms, you will manage the hands-on technical components of our digital ecosystem, troubleshoot challenges, and continuously improve workflows. If you enjoy combining technical expertise with creativity, and take pride in optimizing digital systems to be more effective and impactful, this role offers an exciting opportunity to make a meaningful contribution.

Overview

Are you passionate about digital technology and delivering exceptional online experiences? We are seeking a skilled, detail-oriented Digital Platforms Coordinator to join our team in a collaborative, remote work environment. In this role, you will be responsible for building, formatting, and maintaining digital content across multiple platforms, ensuring optimal performance, brand consistency, and a seamless user experience.

Working closely with our digital engagement and fundraising teams, you will support the technical execution of campaigns and initiatives, ensuring systems operate efficiently behind the scenes. From email marketing tools to CRM platforms, you will manage the hands-on technical components of our digital ecosystem, troubleshoot challenges, and continuously improve workflows. If you enjoy combining technical expertise with creativity, and take pride in optimizing digital systems to be more effective and impactful, this role offers an exciting opportunity to make a meaningful contribution.

About Myeloma Canada

Myeloma Canada’s mission is to improve the lives of and empower all Canadians affected by myeloma and accelerate access to the best care while supporting the pursuit of its cure and prevention.

Key Responsibilities

Digital Communications Execution

• Format and publish digital content across email, social media, and other web platforms, bringing campaigns to life.
• Leverage digital platforms like Constant Contact, Buffer, Canva, and Luminate Online (Blackbaud), WordPress to run campaigns smoothly and efficiently.
• Apply your HTML skills to tweak layouts, fix formatting hiccups, and optimize digital content for a flawless user experience.
• Ensure brand consistency, while respecting accessibility and readability guidelines across all channels.
• Help document workflows and best practices related to digital tools and systems
• Stay current on trends in digital communications, CRMs, and nonprofit technology
• Support basic reporting, list preparation, assist with tracking and interpreting digital performance metrics (email engagement, form conversions, microsite activity)

Fundraising

• Edit and maintain fundraising microsites and registration platforms, including layout updates, content changes, and formatting.
• Create and update donation, registration, feedback forms, helping fundraising and event campaigns run smoothly and brilliantly.
• Working closely with the Community Fundraising Manager, act as the main point of contact for technical issues reported by users
• Maintain database accuracy by managing data entry, organizing lists, applying tags, and segmenting contacts for smooth, reliable campaigns.
• Spot and resolve data inconsistencies in collaboration with internal teams.
• Collaborate with fundraising, and marketing teams on campaigns

Required Skills & Qualifications

• Familiarity with CMS platforms (WordPress)
• Experience with producing landing pages, forms, and microsite creation
• Proficiency in HTML/CSS for formatting and troubleshooting digital content
• Able to communicate with users with patience and kindness
• Proficiency in list management, tagging, and segmentation
• Strong proficiency in French and English, both written and spoken
• Reside within the greater Montreal area
• Knowledge of email marketing platforms (e.g., Constant Contact, Mail Chimp)
• Knowledge of social media management tools (e.g., Buffer, Hootsuite), an asset
• Comfortable with basic graphic design and layout tools (Canva, Adobe or other), an asset

Preferred Qualifications

• A university, college, or certificate program in a relevant field, or equivalent professional experience
• Detail oriented
• Able to work from home independently
• Able to multitask and work on deadlines
• Collaborative and able to support multiple teams
• Excited about supporting a great cause through digital engagement.
• Eager to learn new platforms, ways to make them better, and keep current

What We Offer

• Competitive salary and benefits package.
• Opportunity to make a meaningful impact in a mission-driven organization.
• Supportive and collaborative work environment.
• Opportunities for professional development and career growth.

Contact

We are looking for motivated individuals eager to contribute, grow, and collaborate in a supportive team environment. We value equity, diversity, and inclusion and strive to create a welcoming workplace where everyone feels respected, supported, and empowered to succeed. If you are passionate about making a meaningful impact and believe your skills and experience align with this role, we encourage you to send your résumé and cover letter to contact@myeloma.ca