Digital Content Design Specialist

Position:

Digital Content Design Specialist

Reports to:

People Leader

Position Term:

Full Time Permanent

Primary Location:

Mississauga, Ontario, Canada

Workplace Type:

Hybrid

At World Vision Canada, we're not just a charity. We're a global partnership, striving to create lasting change in the lives of the world’s most vulnerable children. In the heart of Mississauga, our team uses digital innovation to connect communities and empower individuals to make a tangible difference. Here, your work as a Content Design Specialist isn’t just a job – it's a journey towards a better world.

Please apply with a link to your portfolio

Job Purpose

The Content Design Specialist is responsible for executing content strategy in alignment with the defined product vision and priorities. As a key member of Agile product delivery teams, this role actively contributes to both the development and implementation of content throughout its full lifecycle.

The Content Design Specialist will leverage both creative and analytical expertise to ensure content is purposeful, audience-focused, and delivers meaningful value across digital products.

Responsibilities

• Drive content excellence in planning, execution, and analysis: Identify opportunities and execute content creation. Driven by the prioritized product backlog, work cross-functionally to turn ideas into impactful digitally driven content. Your work will directly influence the ease with which our marketers build and release their content with our audiences.
• Content Systems Integration: Work within the systems where our content lives in the ecosystem. Identify opportunities on how to leverage content across multiple channels, systems, and audiences.
• Stakeholder Engagement: Be the voice of the Agile team’s content approach. Partner with the Product Owner in ideation and planning toward a cohesive content strategy, in alignment with the Product Owner’s roadmap and prioritized backlog. Share progress, gather feedback, and maintain a transparent dialogue with stakeholders. Ensure content strategy and outputs are informed by the needs, expectations, and behaviors of our supporters. Your communication skills will bridge gaps and build strong, collaborative relationships.
• Metrics and KPIs: Track key performance indicators (KPIs) to measure the success of go-to- market activities. Compile post-mortem analysis results of content initiatives. Use data, feedback and trends to make data-driven recommendations for improvements.
• Practice Leadership: Seek and maximize opportunities to inspire a subset of our Agile team. Demonstrate functional expertise to those directly working in the same content community of practice. Help foster a culture where every idea is valued and every team member feels empowered.
• Releases: Coordinate and execute content releases including identifying business goals, risks, managing dependencies, and ensuring that releases meet quality standards and timelines.
• Quality Assurance: Thoroughly test content activities to ensure that the content creation meets high-quality standards and is aligned with the organization's values and goals.
• Continuous Learning: Stay ahead of the curve in content, digital and humanitarian trends. Lead initiatives to refine our processes, always seeking ways to do more good, more efficiently.
• Strategic Visioning: Provide input into product content plans and implementations, aligning it with our mission to uplift vulnerable communities. Your strategic foresight will shape digital experiences that touch hearts and inspire action.

Qualifications

• Degree/Diploma in Marketing, Media or similar discipline
• 3 years+ of relevant experience in Content creation/Media
• Experience with enterprise-level Content management systems (CMS) Digital Asset Management (DAM) systems, and Intranets
• Experience with digital technologies, such as Adobe Experience Manager, HTML & CSS
• Hands-on experience with analytics platforms such as Google Analytics and Adobe Analytics
• Ability to optimize content for SEO
• Understanding of the content lifecycle (both written and visual content)
• Experience in creating content across multiple mediums and platforms (including rich media)
• Experience with cloud-based design and editing tools
• Experience with generative tools and applications
• Experience working directly with internal/external clients in a face-to-face environment
• Experience working with and managing agencies and external vendors
• Demonstrated organizational, interpersonal, communication, and analytical skills
• An Agile mindset with the ability to manage priorities
• Working knowledge of development process and project management an asset
• Understanding and experience working with/in Lean Agile Scrum methodology an asset

Why Consider Us?

Our competitive compensation & benefits include:

• Health Spending Account
• Up to 6% matched pension contributions
• Parental leave top-up
• Generous paid vacation, sick days, wellness and personal days
• Office closed extra days before long weekends (6x/year)
• World Vision Canada has consistently been awarded Canada and GTA top employer awards.
• We are Canada’s largest development, relief, and advocacy non-profit organization.
• We embody an Agile mindset here.
• We offer a family-friendly, caring, and flexible work environment.

#LI-Hybrid

Job Family

Marketing

Job Function

Individual Contributor

Pay Type

Salary