Database Coordinator

Southlake Health Foundation

Since the inception of Southlake Foundation in 1980, more than $213 million dollars has been raised in support of Southlake Health. Working with members of the community, hundreds of volunteers, the Southlake Family and our incredible donors, Southlake Foundation will continue to support life-saving medical equipment, infrastructure upgrades and expansions, and patient programs, all for the goal of providing leading edge care for patients and families, close to home. For more information visit: southlakefoundation.ca.

Are you passionate about data? Do you love providing support that ultimately improves decision making? Are you someone who can make a difference – just by entering accurate information? This is a role that will showcase those skills, and more. Southlake Foundation is in search of someone that shares a keen eye for reviewing, entering and validating data. If you want a career with meaning and impact as we transform lives through philanthropy in York Region and beyond…we might be the right fit for you!

The Database Coordinator is responsible for the accurate and efficient management of donor data within Raiser’s Edge/NXT and associated Blackbaud systems. This role ensures data integrity, supports reporting and analytics, and enables effective fundraising operations through high-quality data management.

Working within the Development Operations & Business Intelligence team, the Database Coordinator plays a key role in maintaining clean, reliable data and supporting Foundation-wide data needs to enhance fundraising performance and donor experience.

What you’ll be doing:

Database & Data Support Responsibilities

• Accurately enter, update, and maintain donor and gift records in Raiser’s Edge NXT while ensuring data quality and privacy compliance
• Process returned mail, update contact information, and resolve data issues through exception reporting
• Support gift processing during peak periods and contribute to ongoing database improvements
• Create queries, lists, imports, and exports to support fundraising, communications, and reporting needs
• Provide data support and insights to teams across the Foundation and liaise with external vendors as needed
• Train staff on basic database use and data entry standards and assist with onboarding and continuous improvement initiatives
• Collaborate with internal teams while maintaining strict donor confidentiality and contributing to a positive, professional work environment

What you’ll bring:

• Minimum 2 years of database management experience, preferably in a fundraising or non-profit environment
  Experience with Raiser’s Edge/NXT (power user level preferred)
  Post-secondary education in a related field or equivalent experience
  Strong data management and analytical skills with high attention to detail
  Proficiency in Excel and Microsoft Office tools
  Experience with queries, reporting, and data analysis
  Excellent problem-solving, organizational, and time management skills
  Strong communication skills with ability to support both technical and non-technical users
  Ability to manage multiple priorities in a fast-paced environment

This role is being offered as a temporary full‑time position, with the possibility of extension or future consideration for a permanent role as needs evolve.