CRM Implementation Specialist

About LandSeed

LandSeed is a non-profit organization tackling the Canadian housing crisis with a unique, data-powered approach. We bridge critical gaps in the housing ecosystem by integrating deep community market data with advanced AI systems. Our focus is on crowdsourcing and identifying obstacles to attainable affordable housing, allowing us to deliver structured, scalable solutions where they are needed most.

Our Commitment: We are driven to uplift those in housing ownership need, including first-time homebuyers, seniors, immigrants, single parents, environmentalists, veterans, and individuals with disabilities. Our vision is to pioneer data-driven designs and value structures for entry-level housing across Canada.

Job description

LandSeed is seeking a CRM Implementation Specialist (Volunteer) to help us design and set up a Monday.com CRM workspace that integrates lead intake, marketing funnels, and project tracking. This role is critical to ensuring our team can manage initiatives efficiently and scale operations.

Key Responsibilities

• Configure Monday.com boards, groups, and automations for:

- Lead intake and routing from websites

- Sales pipelines for multiple initiatives (Tay Ridge, Dementia Village, Seniors Village, InPlace Living)

- Project tracking and handoff workflows

• Develop custom forms for website lead capture and connect them to Monday.com boards.
• Set up basic automations for lead assignment, status updates, and reminders.
• Document the CRM structure and create a quick-start guide for team onboarding.
• Provide training support for staff and volunteers on CRM best practices.
• Advise on integration options (Buildertrend for construction, Salesforce for real estate partners).
• Ensure the setup is cost-effective and scalable for nonprofit operations.

Required skills and qualifications

• CRM Expertise: Hands-on experience with Monday.com or similar platforms (HubSpot, Salesforce, GoHighLevel).
• Technical Skills: Ability to configure boards, columns, automations, and integrations within Monday.com.
• Workflow Design: Understanding of sales pipelines, lead management, and project tracking.
• Integration Knowledge: Familiarity with API-based integrations or third-party connectors (Zapier, Make).
• Training Ability: Comfortable creating simple guides and conducting onboarding sessions.
• Problem-Solving: Ability to design solutions within budget constraints and adapt to nonprofit needs.

Preferred Experience

• Experience setting up CRMs for real estate, construction, or nonprofit organizations.
• Knowledge of Buildertrend or similar construction management tools.
• Familiarity with lead funnels and marketing automation.

Who This Role Is For

This role is ideal for:

• CRM professionals looking to give back through volunteer work.
• Tech-savvy individuals passionate about housing innovation and community development.
• Students or early-career professionals seeking real-world CRM implementation experience.

Expected time commitment

• 3-5 hours/week

How to apply

Submit your resume and cover letter to talent@landseed.ca.