Coordinator, Quality Assurance & Assessments

Position type: Permanent, Full Time (37.5 hours/week)

Work Location: Toronto. Remote and in-office flexibility. Periodic in-office attendance required.

Travel: Occasional travel within the Greater Toronto and Hamilton Area (GTHA) for meetings may be required.

Salary: $68,008 - $80,501

Deadline to apply: October 22, 2025

About the position:

The Coordinator, Quality Assurance and Assessments is responsible for coordinating the College’s Quality Assurance Program and providing logistical and administrative support for related initiatives, including Competency-Based Assessments and Compliance Monitoring. This role also provides support to registrants, stakeholders, the Quality Assurance Committee, and its panels.

The Quality Assurance program supports midwives in maintaining ongoing competency and engaging in continuous quality improvement, ensuring they have the appropriate knowledge and skills to practise midwifery safely. The Quality Assurance programs contribute to individual and system-wide continuous quality improvement, helping to ensure that Ontarians continue to have access to high quality midwifery care.

We are looking for a highly organized and detail-oriented Coordinator with experience in developing and implementing comprehensive workplans that align with long-term program goals. With strong communication skills, the Coordinator will serve as a key point of contact for registrants and other stakeholders. The successful candidate will be skilled in applying relevant legislation, policies and standards to program and policy design, ensuring compliance while encouraging innovation. A strong commitment to equity, trauma-informed practices and continuous improvement is essential to keeping our programs inclusive, person-centred and responsive to the needs of midwives and the public.

Key responsibilities:

• Supports program planning and delivery by developing detailed work plans, timelines and deliverables that align with department and organizational objectives.
• Provides administrative and logistical support to programs, including scheduling meetings, tracking and monitoring activities, managing records and documentation, ensuring timely follow up, and addressing issues as they arise.
• Acts as the primary point of contact for Quality Assurance programs, supporting effective communication and stakeholder engagement through the preparation of correspondence and facilitating effective communication between stakeholders.
• Supports the Director in overseeing Committee and panel work including administering logistics of all meetings, preparing, and distributing meeting and panel materials, recording minutes, and ensuring appropriate follow up.
• Oversees aspects of program design and implementation to ensure alignment with applicable legislation, policies and standards.
• Effectively manages a high-volume workload ensuring annual goals and workplan items are achieved.
• Maintains current knowledge of relevant legislation, by-laws, standards and policies.
• Maintains current knowledge of the College's policies related to privacy and information management and ensures compliance in all relevant work.
• Makes recommendations for changes to policies relating to program areas.
• Identifies issues and trends, prepares reports, and makes recommendations to support continuous quality improvement.

Qualifications & Competencies

• A combination of competencies, education, and related work experience will be considered
• A college diploma or Bachelor’s degree in a related field or discipline is preferred
• A minimum of 3 years of relevant experience is required, as well as knowledge of general office practices, procedures and standards, and the ability to work independently and meet deadlines.
• Experience in a Microsoft Office environment required.
• Excellent verbal and written communication skills required.
• Strong planning, organizational and time management skills required, including flexibility for multi-tasking and changing priorities at short notice.
• Excellent interpersonal and motivational skills required, as well as the ability to maintain program confidentiality.
• Ability to maintain awareness of and practice cultural safety.
• Ability to foster and maintain long-term with stakeholders.

The position package includes:

• Extended health benefits
• Participation in a defined benefit pension plan
• Three weeks paid vacation annually
• Personal and sick days
• An additional paid week off during the December holiday season

This is a bargaining unit position with AMAPCEO.

HOW TO APPLY

Please submit your Cover Letter and Resume to Lieran Docherty, Director of Operations at L.Docherty@cmo.on.ca by October 22nd, 2025. If you have any questions about the position, please feel free to reach out to Lieran at the same email address.

At the College of Midwives of Ontario, we are committed to fostering a healthy, positive, diverse, and inclusive work environment. The College recognizes the value of lived, educational, and professional experience in skill building. If you are enthusiastic about this position and believe you have the capabilities and commitment to the objectives, requirements, and responsibilities of the role, but your qualifications do not align perfectly with every requirement in the job description, we encourage you to apply.

In accordance with the Accessibility of Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990, we encourage applications from all qualified candidates and will accommodate applicants’ needs throughout all stages of the selection process. If selected to participate in the recruitment and selection process, please inform the hiring committee of any accommodations(s) you may require ensuring your equal participation.