Community Support Services Assistant

Job Posting

Community Support Services Assistant – 21 Hours per week

Closing Date: June 24, 2026 at 4:00 pm

Start Date: September 1, 2026

Mission, Vision and Core Values

At JSABC, we believe in the power of community and the strength of connection. The mission of JSABC is to uplift and support seniors across British Columbia through the Jewish value of Tikkun Olam (repairing the world) by reducing isolation, fostering meaningful social connection, providing supportive programs, advocacy, and one‑to‑one engagement that promote dignity, mental well‑being, and active community involvement.

Is this you?

You are passionate about assisting vulnerable seniors’ and the volunteers who support them in one-to-one relationships. You are a positive person who demonstrates self-awareness and has strong communication and presentation skills.

Why Apply?

• Make a difference in your community
• Collaborative and supportive team
• Some evening/weekend flexibility

Ready to support meaningful programs and grow your skills? Apply today!

What you will be doing:

Client Services & Match Support

• Support client intake, assessment, and database entry
• Support clients by coordinating interviews, sending engagement communications, and documenting histories
• Assist in maintaining and updating the client-volunteer match database

Volunteer Coordination

• Post and manage volunteer recruitment on various platforms
• Maintain volunteer records, conduct background and criminal record checks
• Support volunteer onboarding, training sessions, and recognition events
• Manage communication and engagement efforts including correspondence and scheduling
• Collect and process monthly volunteer activity reports

Training Coordination

• Track and fill training sessions as needed. Ensure confirmation of attendance
• Send training details as to times and locations, including log in details as needed
• Send reminders and follow-ups for upcoming training sessions to ensure participant attendance
• Print training manuals and arrange for volunteer pick-up or email as needed
• Send volunteer training feedback forms to any not completed in last session
• Print and organize certificates of completion for distribution during training wrap-up events.

Program & Educational Support

• Maintain accurate program and participant records
• Assist in follow-up communication with program participants
• Support educational programming: send invitations, follow-ups, track attendance, and contribute to content development

Database & Systems Management

• Oversee daily operations and maintenance of the Infoflow database
• Migrate and audit organizational data, ensuring accuracy and consistency
• Serve as a liaison to technical support and provide team training on system use

Digital Engagement & Communications

• Create and manage content for social media and website in alignment with program messaging
• Design visual assets for campaigns and adapt content for platform-specific engagement
• Collaborate on digital promotion of organizational and partner activities

Administrative & Event Support

• Schedule and manage Zoom meetings for clients, volunteers, and training sessions
• Prepare certificates, reminders, and follow-ups for volunteer trainings and events
• Track inventory and supplies for volunteer programs and events

Education & Experience

• Bachelor’s degree in business, Marketing, Information Technology, or a related field preferred
• 1–2 years of administrative support experience
• Experience working with seniors and volunteers is a strong asset

Skills & Competencies

• Welcomed: Proficient in other languages
• Strong organizational, interpersonal, and multitasking skills
• Excellent written and verbal communication abilities
• Experience with database systems and digital tools (Excel, Google Docs, scheduling platforms)
• Ability to work both independently and collaboratively
• Strong attention to detail and problem-solving capabilities
• Comfort managing both administrative and client-facing responsibilities

Working Conditions

• Combination of office and field-based work
• Frequent use of computer and digital communication tools
• Occasional evening and weekend work required