Community Engagement & Events Coordinator

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

YSM’s Philanthropy team motivates and inspires YSM donors, volunteers and prospects – in collaboration with YSM as a whole – so all who know, or come to know YSM and our Philanthropy team will choose to engage with, invest in and support YSM and our goal to make Toronto a city where people, and not poverty, thrive.

To help support our goals as an organization, we are seeking a Community Engagement & Events Coordinator who can support members of the community, as they partner with YSM.

Reporting to the Director, Development & Communications, this role provides excellent customer service and positive relations with donors, the community and other YSM staff and volunteers, to help strategically expand YSM’s fundraising capacity, increase engagement and revenue generation, and positively impact YSM’s strategic and philanthropic goals.

This position cultivates meaningful relationships through effective engagement of donors, partners and supporter prospects in the community, by client- and detail-oriented execution of events, both YSM-organized and third party; educational engagements; and community support – whether financial or through donated goods – with churches, organizations, individuals and groups.

Core responsibilities:

1. Gifts in kind (GIK)

Support the administrative aspects of goods and products being donated to YSM, to ensure full gift information and donor data capture for the sake of inventory management, donor acknowledgement and receipting, to grow the community of YSM’s donors of needed goods and services.

2. Project: GENERAT1ON group engagement & team building initiative

Support YSM widening in its base of support and increasing fundraising revenues through support of the booking, billing and follow up process with organizations and groups participating in our signature team-building and employee group engagement program, Project: GENERAT1ON (P:G). Help deliver P:G program presentations by speaking to groups, delivering educational tours and impactful, positive user experiences during group engagements. Contribute to the stewardship and cultivation of participating organizations and team members, in order to encourage additional future bookings, and build a broadening base for ongoing and deepening YSM support.

3. YSM-organized and third party events

Provide vital organizing and planning to the execution of YSM’s annual Winter Walk for Neighbours in Need, including participating in overall event planning. Contributing to vendor identification, management and contracting; walker support generally and specifically in relation to use of our online peer to peer fundraising system; oversight of key volunteer recruitment and management functions for the event; and collaboration with team to help ensure a positive participant and volunteer experience. Support post-event evaluations, donor acknowledgements and close down reporting. Undertake similar functions and offer consulting support to various community event organizers and / or groups, including speaking and appearing at engagements, when required, to represent YSM at community events and accept fundraising proceeds.

4. Community Engagement

Help YSM deepen its relationships with churches, schools, organizations / corporations and groups, as they engage with, give to and fundraise in support of YSM. Support the delivery of ongoing communication and follow up with constituent groups, toward deepening relationships and evolving their understanding of YSM’s 100 programs and services, as a means to increase community awareness and engagements.

Qualifications:

• Superlative administrative and organizing abilities, with keen attention to detail;
• A high level of responsiveness, and customer service skills, paired with experience in managing relationships from initial inquiries, through engagements and thanking;
• Excellent verbal and written communication skills, including sound grammar knowledge and demonstrated ability to write clearly and effectively;
• Preferred prior work in creating ongoing engagement and partnerships with corporate, church, and other organization / group supporters and, ideally, previous experience in the non-profit sector
• Well-developed collaborative, relational approach, that encourages fulsome, productive and respectful cooperation – with colleagues, volunteers, donors and partners – paired with well-honed listening skills
• Be adaptable, mature, and able to remain calm and positive in handling simultaneous tasks, multiple deadlines, the unique challenges of interacting with a diverse community and YSM’s broad staff team;
• Comfort in engaging with and addressing groups in an informative and compelling fashion;
• Evolved computer abilities, including strong familiarity with Google universe, Microsoft Windows programs, also ideally with an understanding CRMs, like Raiser’s Edge (donor database);
• Post-secondary education expected, with a minimum of 3-4 years of professional work experience including customer service and / or relationship management
• Cultural competence / bias awareness / anti-oppression principles: the ability to work positively, supportively, and competently within a multi-faith, multi-cultural environment and among a variety of diverse people and populations;
• Commitment to living out personal Christian faith by consistently modelling and demonstrating positive Christian values and practices, and personal alignment with YSM’s principles of faith, and organizational mission, vision and values.

Personal qualities sought for this role:

• Unfailing ability to work collegially and cooperatively within teams and among donor and volunteer groups, offering space for varying perspectives and needs;
• Maturity, with the ability to hear and accept feedback and embrace constructive input, to support continuous improvement of performance, programs and results;
• Mature Christian faith, and the ability to embody principles of the Gospel in everyday dealings with colleagues, supporters, volunteers and members of the community;
• A deeply held passion for social justice and compassionate sensitivity toward those living in poverty;
• Strong sense of discretion, diplomacy and patience, coupled with positivity, energy and enthusiasm, an unflappable presence, with the ability to stay calm and positive, regardless of situations or workload.

Compensation: YSM offers market competitive rates and will pay a starting salary of $47,371.37 for this role, combined with a comprehensive suite of benefits and perks.

Deadline for Application: August 24, 2025

Start Date: ASAP

While we appreciate all responses, only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.

Learn more about YSM at www.ysm.ca

Date Posted: August 7, 2025