Community and Partnership Coordinator

ABOUT US

St. Clare’s Housing is a non-profit housing provider dedicated to creating safe, affordable, housing with supports available for individuals and families who have experienced homelessness. We operate 7 apartment buildings in Toronto’s downtown core, working in solidarity with tenants to ensure long-term, successful tenancies. Our team is committed to social justice and driven by the belief that housing is a human right.

Why Work with Us?

• Competitive Pay: We are a living wage employer.
• Employer-Paid Benefits: Comprehensive medical benefits covered 100% by the employer.
• Meaningful Impact: Work in a values-driven organization committed to social justice and tenant well-being.
• Supportive Work Environment: Join a team that values your contributions and offers opportunities for growth.

ACCOUNTABILITY

Reports to the Director, Community and Partnership

FUNCTION

The Community and Partnership Coordinator (CPC) works in collaboration with the Property Managers and Referring Agencies to facilitate and maintain the St. Clare’s Tenancy Model, “Successful Tenancies – Successful Communities” and to facilitate and maintain healthy partner relationships with our Referring Agencies. The CPC works with partners and within St. Clare’s Community Housing Partnership’s procedures and policies to promote social inclusion and prevent eviction. The CPC provides crisis counseling, brief therapy, support coordination, facilitation, uses mediation skills, and makes referrals and focusses on tenant success.

DUTIES

Community and Partnership

· Coordinate a support network that will assist the tenants to maintain a successful tenancy

· Use brief therapy and mediation skills, knowledge of community networks and resources to support skills development, promote social inclusion, and prevent eviction

· Coordinate supports so that tenants attain personal outcomes and goals

· Assist tenants to review their goals with their partner agency and re-evaluate the outcomes on a regular basis.

· Promote open communication between all parties involved in the building and partnership

· Proactively involve tenants in the discussions and decisions that affect them

· Provide information and referrals to tenants and partner agencies, (and coaching if needed,) regarding available services and community resources; support them to access those resources

· Support the tenant to advocate for appropriate resources as needed

• Coordinate community orientation sessions and workshops for tenants; assist with the development and implementation of a Tenant Meetings ; and facilitate monthly meetings to address building and community issues
• Responsible to support tenants who currently do not have a referring agency to support them

Partners

· Provide leadership to the development and implementation of the St. Clare’s Community Partnership Model.

· Work in collaboration with partner agencies in the referral, planning, and move-in process

· Work with referring agencies to develop and maintain a transparent and agreed on prioritizing process for vacancies

· Liaise with other service providers involved with each tenant and supports tenants to work effectively with their service providers

· Work with Partner Agency staff and on-site staff to coordinate the treatment and support team for tenants as needed

· Work with the referring agencies in scheduling and supporting delivery of workshops, training sessions, and community development initiatives that involve the tenants.

· Work collaboratively with partner agencies to develop and implement strategies to prevent evictions and to create discharge plans if those strategies are not successful

· Encourage good coordination of resources and strategies among participating service providers.

· Work in collaboration with the partnership and tenants to evaluate the outcomes of the St. Clare’s Community Housing model.

Community Development Unit Team Activities

· Collect and maintains statistical information on tenants moving in and out.

· Develop and administers surveys and questionnaires for all tenants moving in and documents the outcomes of tenants leaving, and periodically during tenancy.

· Regularly report activities for consultation and/or direction to his/her peer team and Director on a regular basis (every week or more often if necessary).

· Attend office meetings, case consultation meetings, and staff training and development opportunities as required.

· Prepare case records, statistical reports and other administrative tasks as required.

· May be assigned additional duties which are consistent with these roles:

Occupational Health and Safety

· Work in accordance with the company health and safety program.

· Work in a manner that will not endanger anyone.

· Report unsafe situations.

· Comply with the OHSA and all relevant regulations.

· Report injury or illness immediately.

· Help new employees recognize job hazards and follow proper procedures.

· Participate in the JHSC if chosen as a workplace representative.

REQUIREMENTS:

· Master’s degree in social work, psychology, counselling or equivalent education and experience.

· 5 years experience working with clients in a face-to-face setting

· Experienced in brief counselling and being a catalyst for change

· Knowledge of addictions, mental health, homelessness, and disability issues

· Knowledge of social service resources in downtown Toronto

· Ability to work independently and as part of a multi-agency team

· Knowledge of community development

· Ability to work from an anti-oppression framework

· Experience working with marginalized populations is an asset

APPLY NOW WITH UPDATED RESUME AND COVER LETTER!

Interviews will be conducted on a rolling basis, so don't wait—apply today!

Additional Information:

Successful candidates must undergo a Vulnerable Sector Screening reference check.

We provide accommodations during the recruitment, selection, and interview processes in accordance with the Ontario Human Rights Code. If you need accommodation, please call 437-421-2958.

St. Clare’s Housing is an equal opportunity employer and welcomes resumes from individuals reflective of our diverse community. We hire based on merit and are committed to excellence.

All new employees are required to be fully vaccinated as a condition of hire, unless exempt on medical or other grounds pursuant to the Ontario Human Rights Code.

Thank you for your interest in joining our team. While we appreciate all applicants, only those selected for further consideration will be contacted. Any information obtained during the recruitment process will be used solely for employment purposes.