Community and Family Program Manager

90 Littles Road, Scarborough Phone: 416 284 4184

Email: mail@mfrc.org www.mfrc.org

Registered Charitable Organization Connect. Belong. Thrive. No. 107658395RR0001

Community and Family Program Manager

Job Posting

About Us Malvern Family Resource Centre (MFRC) is an essential and trusted Community Hub that connects, engages, and takes collaborative action in supporting our communities to thrive. We use our public spaces, and our deep and authentic connections, to bring people together with a focus on those that need us the most. In 2024, MFRC provided impactful, holistic, and highly accessible programs and services to 19,000 children, youth, families, women, newcomers, and seniors. The Opportunity

We're looking for a Community and Family Manager to lead some of our most vital programs: the Seniors’ Program, Women Programs, and the Newcomer and Settlement Program. This is a unique opportunity to take on a senior leadership role in a dynamic, community-focused organization that is guided by a bold strategic plan — A Place Where You Belong. The Community and Family Manager will report to MFRC’s Program Director and work closely with other members of MFRC’s Management Team.

What You'll Do:

• Lead, mentor, and support a skilled team of program coordinators, staff, and volunteers.

• Oversee the planning, delivery, and evaluation of inclusive and innovative community programs.

• Use data and community feedback to strengthen programming and measure impact.

• Build and sustain partnerships with stakeholders, funders, and community collaborators.

• Ensure programs meet safety, quality, and equity standards — and reflect the diversity of our community.

• Collaborate with the leadership team on budgeting, staff recruitment, funding opportunities and reporting.

What You Bring:

• A degree in Social Work, Community Development, or a related field.

• At least five years of experience managing programs in a community or nonprofit setting.

• Strong leadership and people management skills, with experience building inclusive teams.

• A deep understanding of the experiences and needs of seniors, women, families, and newcomers.

• Outstanding organizational, communication, and relationship-building skills.

• A commitment to equity, diversity, and inclusion in both strategy and practice. Why MFRC?

• Join a team grounded in purpose, driven by values, and inspired by community.

• Lead programs that make a real difference in people’s lives.

• Work in a collaborative environment that embraces learning, imagination, and impact. Terms of Employment: $65,000-$75,000 plus 100% paid benefits, three weeks of accrued paid vacation and other paid time off including over the new year break. In furtherance of MFRC’s values and inclusion, diversity, equity and accessibility, staff may substitute a more appropriate day for them in place of the following four holidays: Thanksgiving, Victoria Day, Good Friday, and Canada Day.

90 Littles Road, Scarborough Phone: 416 284 4184

Email: mail@mfrc.org www.mfrc.org

Registered Charitable Organization Connect. Belong. Thrive. No. 107658395RR0001

37.5 hours/week with limited evening shifts to support programs and events. Given that we are a front- line service organization, we require all staff to work in-person at least 4 days a week. Our office is located on a TTC bus line and is accessible by car. Closing Date: August 11,2025

Please send a cover letter and resume by e-mail to drobinson@mfrc.org as one document with the subject line of the email and the attachment as: First Name_Last Name_CommunityAndFamily_Manager in pdf format. All applicants are thanked in advance for their interest, however, only those selected for an interview will be contacted.

MFRC is an equal opportunities employer. We embrace diversity and are committed to becoming an anti- racist organization. Our goal is to attract and retain highly talented Black, Indigenous, and people of color from diverse backgrounds, allowing the Malvern community to benefit from a wide variety of experiences and perspectives that will shape our programs and services.

If you are contacted by MFRC regarding a job opportunity and need accommodation through the hiring process, please contact Fadi at fjomaa@mfrc.org.

Finally, figuring out where you want to work is a big decision and we want you to have the opportunity to do your due diligence. We will welcome questions during the recruitment process, you can also expect to talk to current staff about their employment experiences and check the references of your planned supervisor. If you do not have all the qualifications listed, but you think the job is perfect for you, we want to see your application.

mailto:fjomaa@mfrc.org