Communications Coordinator

About CHEO Foundation

CHEO Foundation is the philanthropic arm of CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. For 50 years, the CHEO Foundation has been the link between these respected institutions and the generous community that financially sustains them. CHEO Foundation staff are inspired by donors, and the community, who support pediatric healthcare, cutting-edge research and essential services to ensure children and youth can live their best lives.

We are proud to put the interests of kids at the forefront of our decisions and we are intentional in everything we do. We improve by learning from experiences and by being accountable for our outcomes. We take care of ourselves and each other, embrace equity, diversity, inclusivity and indigeneity, and celebrate success as a team.

Position Summary

As the Communications Coordinator at CHEO Foundation, you’ll be the storyteller behind our mission, translating CHEO Hospital, CHEO Research Institute and Roger Nielson Children’s Hospice’s life-changing work into compelling narratives for donors, families and the community. Reporting to the Manager of Communications, you’ll:

• Craft high-impact content (donor reports, social media posts, web copy, media briefs) that inspires giving
• Ensure brand consistency across all channels while adapting tone for diverse audiences
• Support fundraising campaigns and events through strategic communications
• Coordinate work across multiple communications professionals and the entire CHEO Foundation team

This role is ideal for a rising communications professional who thrives in fast-paced environments and seeks growth in their career. Your work will directly amplify CHEO’s impact from funding life-saving equipment to groundbreaking research. This role involves being active in events including outside of office hours and on weekends as needed.

About You

You’re a storyteller with a purpose, passionate about using your skills to improve your community and work for a great cause.

• You can translate pediatric research into clear, emotionally resonant content
• Growth-minded: You’re eager to learn or expand your expertise in healthcare communications and nonprofit marketing
• Detail-obsessed: You triple check every comma and fact
• Agile collaborator: You juggle event communications, donor emails, and urgent edits, all while keeping stakeholders informed
• Event communications: You are excited to work on events, ready to assist our signature and community events teams in brainstorming sessions and executing logistics required for key special events

Primary Responsibilities

Content Creation and Brand Stewardship:

• Draft/edit donor reports, e-newsletters, and social media content that drives engagement
• Adapt medical/research terminology for public audiences without losing accuracy
• Uphold CHEO’s brand voice across all materials (style guide adherence)

Project Coordination:

• Follow and update content workflows in Asana, from kickoff to post-campaign analysis
• Support event comms (signature/community events), including after-hours logistics
• Fact-check all public-facing materials

Strategic Support:

• Assist with donor cultivation/stewardship communications (impact reports)
• Draft briefing notes, key message documents as needed

Qualifications

• Portfolio demonstrating exceptional writing/editing skills
• Strong verbal communication skills are essential to interact effectively with colleagues, internal teams and external stakeholders
• Ability to time-manage, prioritize, and multi-task in a busy environment
• Exceptional attention to detail
• Ability to be highly motivated and able to adapt quickly to new situations/challenges
• Appreciation and respect for protocol, professionalism and confidentiality
• Ability to work efficiently, independently and in a collaborative environment
• Post-secondary education (degree or diploma) in Public Relations, Communications, orJournalism is an asset
• Bilingual (French/English) is an asset