Communications and Operations Coordinator

PeerWorks is a membership-based organization, which represents Ontario’s consumer/survivor initiatives and peer support organizations that are run by and for persons with lived and living experience within the mental health, addiction and substance use system.

PeerWorks is a grassroots organization currently looking for a part-time Communications and Operations Coordinator. This role has primary responsibility for the administrative and program delivery activities of the organization.

We recently launched a 10-year Strategic Plan, Our Strength Is Each Other (2025 to 2035), with a clear vision for peer support in Ontario. Communications is a big part of getting there. In this role, you'll help raise awareness of peer support, stay close to our members, and support the advocacy and new revenue work ahead. If this work matters to you, we'd love to hear from you. Read the full plan here.

PeerWorks staff work remotely, with some requirement to attend external stakeholder meetings.

Reporting to PeerWorks Executive Director, you will be the dedicated resource to:

• Manage correspondence, liaising with organizations, agencies, groups, members and the Executive Director to accurately respond as required
• Build and maintain a successful relationship with the membership, to identify the changing roles and needs of the community and PeerWorks members
• Building member engagement content that reflects the peer support voice, through channels like social media, member eblasts, and website updates
• Supporting the PR and marketing plan work committed to in the strategic plan (Priority 2)
• Promoting the annual conference and AGM, alongside delivery support/logistics
• Perform other duties in the interest of PeerWorks development as may be required by the Executive Director

Experience and Competencies:

• Relevant education - college, university or other related training
• Lived experience of mental health, addictions, substance use and those impacted is desirable
• Understanding the value of peer support within Ontario’s health care system while having a strong grasp of the respectful language and representation necessary to this sector
• 1-3 years of administrative delivery, preferably in a non-profit environment
• Excellent organizational and planning skills
• Excellent communication skills
• Knowledge and competence in spreadsheet, word processing and similar file type activities
• Competent in time management, record keeping and administrative processes and procedures
• Familiarity with basic design tools, such as Canva, not graphic designer level

This is a part-time remote work environment role. Some evenings are required. The annual salary for 21 hours per week ranges from $28,000–$32,000, depending on experience and benefits package selected. Laptop and cell phone are provided. Vacation entitlement is three weeks pro-rated. Health benefits begin after the three-month probationary period.

PeerWorks seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we strongly encourage applications from persons with disabilities, including those related to mental health, First Nations, Métis and Inuit peoples, Black people and People of Colour, and LGBTQ+ persons. Job applicants requiring accommodation to participate in the hiring process should contact Allyson Theodorou, Executive Director at allyson@peerworks.ca

For more information visit: www.peerworks.ca. All inquiries and resumes will be held in strict confidence.

Only those candidates chosen for interviews will be contacted.