Christmas Event Volunteers

🎄 The Big Christmas Give – Volunteer Role Descriptions

1. Welcome & Registration Team

Role Summary:
Be the first friendly face guests meet! Volunteers will welcome attendees, check them in, direct them to different zones, and provide event information.

Key Tasks:

Greet guests warmly

Check-in using registration lists/scanners

Provide event maps and direct attendees to zones

Answer general questions

Skills Required:

Friendly and approachable

Comfortable speaking with diverse community members

Organized and calm under pressure

2. Toy Pick-Up Zone Assistants

Role Summary:
Support families as they pick up toys for children and youth. Ensure the process is organized, respectful, and joyful.

Key Tasks:

Organize toys by age and gender

Assist parents with picking up items

Restock tables and maintain order

Provide line management

Skills Required:

Ability to lift up to 10–15 lbs

Detail-oriented

Great with children and families

3. Skate Rink Attendants

Role Summary:
Help create a safe and enjoyable skating experience.

Key Tasks:

Managing skate rentals

Assisting families with sizing

Rink entrance/exit flow

Monitoring safety (non-enforcement)

Ensuring warm beverages station stays stocked

Skills Required:

Great customer service

Comfort working outdoors

Patience and warm personality

4. Care Zone Support Team

Role Summary:
Assist with the area offering haircuts, winter gear, hygiene items, and health services.

Key Tasks:

Manage line-ups for services

Restock clothing tables

Organize hygiene kits

Support stylists, barbers, dental teams, vaccinators

Skills Required:

Respectful and compassionate

Organized

Ability to handle sensitive situations

5. Seniors’ “Big Kids Lounge” Support

Role Summary:
Support older adults by offering hospitality, conversation, and assistance.

Key Tasks:

Greet seniors and ensure comfort

Serve refreshments

Assist with seating and mobility needs

Provide companionship and warm conversation

Skills Required:

Kind, patient, gentle communicator

Experience with seniors is a bonus

6. Marketplace & Vendor Support

Role Summary:
Assist small businesses and community agencies with booth setup and logistics.

Key Tasks:

Vendor check-in and escort to booths

Assisting with table setup

Supporting traffic flow

Answer questions and help troubleshoot

Skills Required:

Strong problem-solving

Customer service skills

Ability to lift light items

7. Community & Careers Hub Assistants

Role Summary:
Support job fair employers and attendees.

Key Tasks:

Check in employers

Assist with booth setup

Direct job seekers to employers

Help maintain order in waiting areas

Skills Required:

Professional communication

Comfortable with crowds

Organized and confident

8. Logistics / Setup & Tear-Down Crew

Role Summary:
Help prepare and close the event.

Key Tasks:

Setting up tables, tents, signage

Assisting vendors with equipment

End-of-day clean-up and packing

Moving boxes and supplies

Skills Required:

Must be able to lift 15–25 lbs

Enjoy hands-on work

Works well in a team

9. Hospitality & Food Support

Role Summary:
Help with serving refreshments, managing food stations, and supporting food distribution.

Key Tasks:

Helping in the food distribution area

Serving beverages to attendees

Maintaining cleanliness in dining area

Supporting food hamper distribution

Skills Required:

Warm, welcoming personality

Ability to stand for long periods

Good coordination and teamwork

10. Floater Volunteers

Role Summary:
Be flexible and fill in where needed throughout the day.

Key Tasks:

Assist any zone with short staffing

Support emergencies or unexpected needs

Provide extra hands during busy periods

Skills Required:

Highly adaptable

Positive attitude

Works well under pressure