Care Pathway Clinician

About YOU

You are passionate about supporting children, youth, and families, and take pride in creating a welcoming, client-centered experience. You are a strong team player who thrives in collaborative environments and is motivated by ensuring families can access the right services at the right time.

You bring excellent organizational skills and are confident managing competing priorities, while using strong critical thinking and problem-solving to navigate complex situations. Your ability to stay calm, compassionate, and responsive allows you to support efficient clients and contribute to high-quality service delivery.

Your commitment to teamwork, accountability, and client-centered care makes you a strong fit for the Care Pathway Clinician role at ROCK.

About ROCK

ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.

The ROLE

As a ROCK Care Pathway Clinician, you will focus on early assessment, risk identification, education, counseling, and referral/service coordination of infants and young children up to 8 years and their family members.

As part of our continued growth, we are hiring for a newly created full-time contract position, ending March 31 2027 reporting to the Manager - Counselling and Therapy.

In this role you will:

• Contact and monitor families on the waitlist for therapy services and navigate into appropriate services
• Provide support, consultation, assessment, and navigation treatmentservices to infants and children, primarily under and their families using family, individual, parent-child, and group modalities as required. May also need to service children over the age of 8.
• Conduct in-person sessions and complete formalized screeners and assessments
• Present assessment findings and case synopsis to multidisciplinary team
• Conduct scheduling of initial sessions and warm transfers to service provider
• Remain as a point of contact for families as they proceed through an episode of care
• Review all available assessment reports and incorporate information into the planning process.
• Obtain consents and gather and review other reports (current and historical) for the purposes of informing a client care plan, goals, and treatment strategies
• Collaborate with the caregiver/family, supervisor, and the interdisciplinary team to develop a coordinated plan of careto meet the child and family's needs.
• Provide level 1 service coordination with outside professionals, as appropriate.
• Liaise and advocate on behalf of the child and family to other staff members and to significant professionals and programs in the community.
• Provide clinical support to administrative staff, as requested.
• Document all client interactions (including but not limited to session notes, service summary reports, crisis case notes, referral forms, etc.) in a timely and succinct manner, meeting agency, professional, and legal requirements.
• Ensure that all required program reporting information, including statistical data, is submitted according to set deadlines and procedures.
• Promote the direction of the program and Agencyby engaging in identifying, developing, and implementing program goal(s), projects, or services.
• Supervise the clinical and administrative work of students/trainees.
• Participate in individual and group supervision and related training opportunities.
• Operationalize client safety through adhering to established policies and guidelines that ensure consistency in the delivery of quality and safe care, and by identifying and reporting any client safety incidents.
• Commit to supporting client-centered care by adhering to ROCK’s principles of respect, collaboration, and service planning, as outlined in the agency’s strategic plan.
• Abide by the specific requirements of Section 28 of the Occupational Health and Safety Act, as well as any further health and safety responsibilities outlined in the agency's policy and procedure documents.
• Other duties may reasonably be assigned.

Who we’re looking for:

Education:

• A relevant master’s degree from a recognized university.
• Registration with a relevant accrediting professional body is required, i.e., College of Social Workers and Social Service Workers (OCSWSSW), College of Psychologists of Ontario (CPO), or the College of Registered Psychotherapists of Ontario (CRPO).
• A certification in Infant Mental Health and training in infant/child development is preferred.

Experience:

• A minimum of 1-3 years related experience in the areas of assessment and clinical intervention with infants, children and their families, attachment interventions, case-based direct service, groups, and community-based work. It is expected that this experience will have included appropriate supervision.

Skills:

• Strong interpersonal and interviewing skills.
• A demonstrated ability to apply relevant knowledge and training to the assessment and treatment of children and their families.
• Bilingualism is a strong asset.
• Excellent verbal and written communication skills.

What will help you succeed:

• Access to reliable transportation in alignment with program needs.
• Proficient in the use of technology as required of the position with MAC OS operating systems experience preferred.
• Work requires In-person support within our Halton Locations
• Current (within three months) criminal reference check with vulnerable sector search.
• Flexibility to work evenings as required.
• Ability to work on-site (in-office).

Our rewards ROCK, join our team and ENJOY:

🕒 Flexibility: Plan your schedule to balance with your personal life.

🌴 Recharge: Paid time off, 2 weeks' vacation, 2 additional ROCK holidays.

🍎 Wellness: Discounted GoodLife memberships.

Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!

ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.

If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.

Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.