Bilingual Education and Home Support Regional Coach (EHSRC) – Eastern Ontario

The Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.

Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.

Position Summary

This role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Central Region by delivering education, coaching, and resources that promote resident engagement and leadership.

Key Responsibilities

• Build and maintain relationships with long-term care homes and Residents’ Councils
• Deliver OARC’s educational programs and workshops virtually and in person
• Provide coaching and support to strengthen Residents’ Councils
• Collaborate with the OARC team to develop tools and resources
• Represent OARC at regional events and LTC partner meetings
• Maintain accurate records and contribute to reporting and evaluation

Qualifications and Skills

Education & Experience:

• Minimum of 3 years’ experience in long-term care settings
• University degree or college diploma
• Experience as a Residents’ Council Assistant and/or adult educator is an asset

Knowledge & Expertise:

• Familiarity with the Fixing Long-Term Care Act, 2021
• Strong understanding of resident rights and person-centred care
• Skilled in co-designing educational tools and responsive solutions

Communication & Collaboration:

• Exceptional written and verbal communication skills in both English and French
• Confident facilitator and presenter
• Ability to collaborate with residents, LTC licensees, educators, and sector partners

Technical Proficiency:

• Proficient in Microsoft Office and Google Workspace
• Experience with CRMs, databases, video conferencing, VOIP, and social media

Personal Attributes:

• Proactive self-starter with strong time management and organizational skills
• Flexible and adaptable; able to work independently and as part of a team
• Experience contributing to committees or project working groups

Position Requirements

• This is a remote position with frequent travel required, including overnight stays
• The main remote workspace should be ideally situated within the Eastern Ontario municipalities of Ottawa, Parry Sound, Peterborough, Oshawa, Etc.
• A valid Ontario driver’s license and access to a reliable personal vehicle are required
• A current criminal record check with Vulnerable Sector Screening is mandatory

Compensation and Benefits

• Competitive compensation and benefits package
• Comprehensive travel and home office expense reimbursement program
• Opportunities for professional development and meaningful impact

Equity and Inclusion Statement

OARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.

How to Apply

Please submit your resume and cover letter and be sure to include “Bilingual EHSRC – East Region" in the subject line.

Accessibility and Acknowledgment

OARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know.

We thank all applicants for their interest. Only those selected for an interview will be contacted.