Bilingual Administrative Assistant, (DESO)

Bilingual Administrative Assistant, (DESO)

Term contract ending March 2027 – working 17.5 hours / week

Pay Scale

$24.09 - $27.70/ hour

Pension and Benefits

Excellent benefits package including Healthcare of Ontario Pension Plan (HOOPP)

Application Deadline

December 24, 2025 at 11:59:00 p.m.

About the Role

The AA, DESO provides administrative and research activity support for the Diabetes Eye Screening Ottawa team, which provide services to clients across the city of Ottawa. The main functions of this position include the calling, screening, registering and scheduling of clients for appointments along with basic office administration duties. Given that DESO is partnership between Ottawa Hospital Research Institute and the Eye Institute, there may be requirement for the AA, DESO to support with tasks related to working with our partners, such as data collection, administrative tasks related to research project.

The AA, DESO is required to be in-person at CCHC during clinic days/times (subject to change).

Requirements

• High School graduation diploma
• Secretarial diploma or equivalent training and experience
• Minimum of two years experience in a direct client services role in a fast-paced environment and experience inputting data into a computer system.
• Excellent listening, written and verbal communication skills.
• Excellent office administration skills including the ability to maintain a comprehensive system of record keeping.
• Proficient with Windows-based computer systems, in particular, email, MS Word and Excel.
• Excellent interpersonal skills and ability to manage challenging situations
• Demonstrated knowledge of client service principles and practices
• Uses good judgement and takes initiative.
• Open to flexible work schedule and location.
• Excellent organizational and time management skills.
• Enjoys interacting with clients over the telephone and has superior phone manners.
• Excellent attention to detail even while managing competing tasks.
• Team player, ability to work with people from diverse backgrounds.

Desirable

• Knowledge of community resources in Ottawa-Carleton.
• Experience with computerized scheduling systems and electronic health records
• Advanced knowledge of Excel
• Knowledge of website development
• Ability to communicate in other languages (Arabic, Mandarin, Cantonese, Spanish)
• Interest in research

Language designation

• English, written and spoken
• French, written and spoken

Start Date

As Soon As Possible

How to “Express an Interest” for this Opportunity:

Submit your letter of interest along with your résumé on or before December 24, 2025, 11:59 pm to jobs@centretownchc.org.

Please note the following:

• The subject line of your email should read “Bilingual, Administrative Assistant (DESO)”
• The file name for your resume should read:“ (last name)_(first name)_ Resume
• The file name for your cover letter should read: “ (last name)_(first name)_ Cover Letter

We thank all applicants for their interest. Only applicants invited to an interview will be contacted.

Candidates requiring accommodation during the application and/or the interview process should contact us at jobs@centretownchc.org so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such, we encourage applications from individuals who reflect the broad diversity of communities we work with.

Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.