Automation Specialist (Volunteer, unpaid)

About This Role

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: Minimum 10–15 hours per week; minimum 3-month commitment.

Professional Volunteering

Professional volunteering is skills-based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability
• Timely communication and responsiveness
• Ownership of assigned tasks and follow-through
• Participation in team meetings and workflows
• Alignment with organizational values and processes

About Solution Community

Solution Community is an international 501(c)(3) non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 80 countries, we are a testament to the power of global collaboration. Our team members bring experience from some of the world's most successful companies—including Apple, Toyota, Google, Netflix, Walmart, Meta, Microsoft, and many others—creating a rich tapestry of knowledge and passion.

Our Mission

To foster a global community of compassion, uniting individuals and organizations to solve the world's social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision

Imagine a world where every person has the opportunity to thrive—a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

The Role: Automation Specialist

As our Automation Specialist, you will identify, design, and implement automated workflows across all departments at Solution Community—reducing manual work, improving consistency, and freeing our global volunteer teams to focus on high-impact work. You will be the operational backbone that connects our tools and teams, building systems that scale with our mission.

What Will You Do?

• Audit existing workflows across departments (HR, Operations, IT, Communications, and others) to identify automation opportunities
• Design and build automated workflows using tools such as Zapier, Make.com, and n8n
• Integrate and automate processes across our core platforms, including ClickUp, Slack, Google Workspace, and GitHub
• Maintain and document all active automations, ensuring reliability, version control, and ease of handover
• Collaborate with department leads to understand their operational pain points and translate them into automation solutions
• Monitor automation performance, troubleshoot failures, and iterate on existing workflows
• Establish standards and best practices for automation across the organization

Who Are We Looking For?

• Hands-on experience building automations with Zapier, Make.com, n8n, or equivalent tools
• Familiarity with platforms commonly used in distributed teams: ClickUp, Slack, Google Workspace, GitHub
• Ability to map and analyze business processes across multiple functional areas
• Strong problem-solving mindset with attention to detail and system logic
• Ability to work independently in a remote, asynchronous environment with minimal oversight
• Clear communication skills—able to explain technical solutions to non-technical teammates
• Commitment to Solution Community's mission, values, and volunteer culture
• Professional reliability, follow-through, and accountability

What We Offer

• Global collaboration with leaders and strategists from top global companies
• Meaningful impact on global causes and communities
• A vibrant, multicultural team spanning 70+ countries
• A supportive environment rooted in compassion, integrity, innovation, and collaboration
• Flexible work life with full autonomy
• Opportunities for personal and professional growth
• A formal recommendation upon successful completion of your volunteer term.